Support Board
Date/Time: Wed, 19 Mar 2025 01:12:01 +0000
trouble with rithmic data no real flow of data avaolable
View Count: 371
| [2022-10-10 07:36:40] |
| laurence gantier - Posts: 5 |
|
Hi, I'm using with Leeloo account Rithmic data for three months no trouble..this morning noway to have real data and market depth what's going on? here attached the log message. when I disconnect and reconnect historical data are correct but no real flow data arrives. thanks for your support as I can't trade... Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-10-10 09:33:14.301 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-10-10 09:33:14.301 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-10-10 09:33:14.301 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-10-10 09:33:14.301 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-10-10 09:33:14.301 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-10-10 09:33:14.429 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-10-10 09:33:14.429 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-10-10 09:33:14.429 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-10-10 09:33:14.429 Rithmic Direct - DTC (Data) | Received logon response. | 2022-10-10 09:33:14.820 Rithmic Direct - DTC (Data) | Server Name: . | 2022-10-10 09:33:14.820 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-10-10 09:33:14.820 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 09:33:14.820 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-10-10 09:33:14.820 DTC Client socket (2) | CloseSocket call. | 2022-10-10 09:33:14.820 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-10-10 09:33:14.821 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-10-10 09:33:14.821 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-10-10 09:33:14.821 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-10-10 09:33:14.946 DTC Client socket (2) | Closed. | 2022-10-10 09:33:14.946 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-10-10 09:33:16.830 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-10-10 09:33:16.830 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-10-10 09:33:16.831 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-10-10 09:33:16.831 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-10-10 09:33:16.831 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-10-10 09:33:16.958 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-10-10 09:33:16.958 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-10-10 09:33:16.958 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-10-10 09:33:16.958 Rithmic Direct - DTC (Data) | Received logon response. | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Server Name: . | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-10-10 09:33:17.349 DTC Client socket (2) | CloseSocket call. | 2022-10-10 09:33:17.349 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-10-10 09:33:17.349 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-10-10 09:33:17.349 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-10-10 09:33:17.475 DTC Client socket (2) | Closed. | 2022-10-10 09:33:17.475 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-10-10 09:33:19.351 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-10-10 09:33:19.351 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-10-10 09:33:19.352 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-10-10 09:33:19.352 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-10-10 09:33:19.352 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-10-10 09:33:19.480 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-10-10 09:33:19.480 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-10-10 09:33:19.480 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-10-10 09:33:19.480 Rithmic Direct - DTC (Data) | Received logon response. | 2022-10-10 09:33:19.872 Rithmic Direct - DTC (Data) | Server Name: . | 2022-10-10 09:33:19.872 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-10-10 09:33:19.872 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 09:33:19.872 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-10-10 09:33:19.872 DTC Client socket (2) | CloseSocket call. | 2022-10-10 09:33:19.872 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-10-10 09:33:19.873 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-10-10 09:33:19.873 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-10-10 09:33:19.873 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-10-10 09:33:19.999 DTC Client socket (2) | Closed. | 2022-10-10 09:33:19.999 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-10-10 09:33:21.866 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2022-10-10 09:33:21.866 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2022-10-10 09:33:21.866 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-10-10 09:33:21.867 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2022-10-10 09:33:21.867 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2022-10-10 09:33:22.003 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2022-10-10 09:33:22.003 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2022-10-10 09:33:22.003 Rithmic Direct - DTC (Data) | Sending logon request message. | 2022-10-10 09:33:22.003 Rithmic Direct - DTC (Data) | Received logon response. | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Server Name: . | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2022-10-10 09:33:22.395 DTC Client socket (2) | CloseSocket call. | 2022-10-10 09:33:22.395 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Disconnected from the server. | 2022-10-10 09:33:22.395 Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2022-10-10 09:33:22.395 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-10-10 09:33:22.521 DTC Client socket (2) | Closed. | 2022-10-10 09:33:22.521 Date Time Of Last Edit: 2022-10-10 08:23:32
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 Capture sierra rithmic1.PNG / V - Attached On 2022-10-10 07:24:30 UTC - Size: 70.63 KB - 105 views |
| [2022-10-10 08:24:01] |
| Sierra_Chart Engineering - Posts: 18835 |
|
This is what we see: Rithmic Direct - DTC (Data) | Logon error received from server: permission denied | 2022-10-10 09:33:19.872 Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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