Support Board
Date/Time: Wed, 19 Mar 2025 02:22:35 +0000
Footprint data vs DOM data
View Count: 449
| [2022-10-09 19:12:40] |
| obee2732 - Posts: 11 |
|
Hi, I am observing discrepancy between the data on my footprint compared to my DOM data. I am wondering where I may need to adjust the setting. 1. I am using a 10 tick range footprint using BidxAsk Vol 2. I confirm that the symbols on the DOM and Footprint are identical 3. The situation that made me wonder about this discrepancy is when price reached a new low of day. I was expecting the Footprint BidxAsk Vol to match the DOM Recent BidxAsk Vol as well as the Current Traded Bid and Ask Vol Should they be matching? If they are not supposed to match, what are the reasons for them not to match? Thank you John |
| [2022-10-09 20:51:28] |
| Sierra_Chart Engineering - Posts: 18836 |
|
This is the first thing to check: Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Let us know if that setting was not already 1 Tick. We need image of the chart showing the issue, and also we need to know the time and time zone. Instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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