Support Board
Date/Time: Wed, 19 Mar 2025 02:20:15 +0000
Dom is lagging
View Count: 774
| [2022-10-06 16:05:13] |
| User475663 - Posts: 12 |
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DOM is lagging have tried the steps in reducing cpu usage what can i do next See (Attached) |
 Screenshot 2022-10-06 084727.png / V - Attached On 2022-10-06 16:05:05 UTC - Size: 23.46 KB - 139 views |
| [2022-10-06 16:13:08] |
| Sierra_Chart Engineering - Posts: 18836 |
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What are you trying to show in the screenshot? What symbol is that for? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-06 16:36:41] |
| User475663 - Posts: 12 |
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did not know how to upload video so took a screen shot, RTY 10min ago, lag between current price and bid/ask |
| [2022-10-06 21:29:54] |
| user_xyz - Posts: 453 |
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Yesterday and today during those large volume spikes I noticed a lag as well in my DOM. I waited at least 15 minutes and both times never caught up. It was like a buffer got full and never cleared. Disconnecting from data feed and reconnecting didn't solve. Had to restart SC to fix it... |
| [2022-10-06 22:24:58] |
| Sierra_Chart Engineering - Posts: 18836 |
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If that is what you see therefore it is correct: lag between current price and bid/ask
It is not possible with the Denali Data Feed for there to be a lag between these two components. It is 100% impossible. Completely impossible. Therefore what you see is definitively correct. If you have further questions contact the exchange. That is their data. There is no problem here at all. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-06 22:28:23
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| [2022-10-06 22:33:00] |
| Sierra_Chart Engineering - Posts: 18836 |
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Regarding post #4 this is a different issue, refer to: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-07 09:16:51] |
| Sierra_Chart Engineering - Posts: 18836 |
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Regarding post #4, this has been added to the documentation linked in post #6. When using the Recent Bid/Ask Volume or Current Traded Bid/Ask/Total Volume market data columns on a Chart/Trade DOM over time the number of price levels that data exists for these increases.
This potentially may be a performance issue if Sierra Chart has been running for many days, or if there has been a lot of market volatility. To reset the size of these containers back to zero, to improve performance, if these containers have become too large, use the commands Trade >> Clear Recent Bid/Ask Volume - All Symbols and Trade >> Clear Current Traded Bid/Ask Volume - All Symbols. This is not applicable all, to post #1 in this thread! Not applicable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-07 09:17:31
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