Support Board
Date/Time: Sat, 12 Jul 2025 05:54:37 +0000
probleme avec rithmic
View Count: 447
| [2022-10-05 15:21:23] |
| User740715 - Posts: 26 |
|
jHTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2022-10-05 17:06:21.084 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2022-10-05 17:06:21.084 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2022-10-05 17:06:21.084 Reading Internal Order ID file. | 2022-10-05 17:06:21.128 Reading Trade Orders file. | 2022-10-05 17:06:21.186 Reading Trade Positions file. | 2022-10-05 17:06:21.189 Reading Trade Account Data files. | 2022-10-05 17:06:21.192 UDPListener (1612). Port 22904 | Listening on UDP port 22904. | 2022-10-05 17:06:21.224 Software version: 2443 64-bit | 2022-10-05 17:06:21.224 Primary Thread ID: 14048 | 2022-10-05 17:06:21.224 Usage end date: 2022-11-03 | 2022-10-05 17:06:21.224 Enabled for: Advanced Features 2. | 2022-10-05 17:06:21.224 Enabled for: Sierra Chart Historical Data Service. | 2022-10-05 17:06:21.224 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-10-05 17:06:21.224 Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-05 17:06:21.224 Enabled for exchange2: fairx_exchange.data | 2022-10-05 17:06:21.224 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-05 17:06:21.224 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-10-05 17:06:21.224 e peux me connecter mais je n ai plus de flux avec ritimic |
| [2022-10-05 17:06:29] |
| John - SC Support - Posts: 40857 |
|
Follow these instructions to get us what we need from your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: