Support Board
Date/Time: Sat, 21 Dec 2024 11:50:22 +0000
error downloading data
View Count: 485
| [2022-10-05 10:30:07] |
| User6868 - Posts: 3 |
|
hi sc when i am opening my chartook i have this error DOWNLOADING FAILED ERROR DOWNLOADING HISTORICAL INTRADAY DATA FOR ESZ22-CME . THE NETWORK SOCKET HAS BEEN CLOSED RETRYING DOWNLOAD would u help me to fix this problem tnx |
| [2022-10-05 14:21:49] |
| John - SC Support - Posts: 36808 |
|
Please update Sierra Chart to the latest release. This should resolve your issue.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-05 17:19:28] |
| Sierra_Chart Engineering - Posts: 17585 |
|
Not sure that updating is going to make a difference but you should update anyway. That is important. If you still have an issue, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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