Support Board
Date/Time: Wed, 19 Mar 2025 01:12:01 +0000
Cannot replay chart
View Count: 477
| [2022-10-04 21:22:26] |
| bigdollarkc - Posts: 21 |
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I cannot replay chart anymore. It was working fine this afternoon but when I tried to do it later in the day, It would just reload the chart and when I clicked PLAY, it would just reload again and nothing is moving. Please help.I attached a log file below
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 loggg.txt - Attached On 2022-10-04 21:21:38 UTC - Size: 47.64 KB - 298 views Attachment Deleted. |
| [2022-10-04 22:02:06] |
| John - SC Support - Posts: 38782 |
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How are you defining where to start the replay? Have you set a Use Start Date Time on the Replay window? Or did you scroll the chart back to where you wanted to start? Also, are you replaying multiple charts or a single one? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-05 00:50:35] |
| bigdollarkc - Posts: 21 |
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yes I set the time and date on the replay window. I started with single chart on my 15 secs chart. I also tried it with my 1 min chart. It wouldjust keep reloading the chart when i pressed PLAY. I updated my sierra and tried it again but the result is still the same.
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| [2022-10-05 14:12:07] |
| John - SC Support - Posts: 38782 |
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Can you please get us a screenshot of the Replay Window so we can see how this is set?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-05 23:26:35] |
| bigdollarkc - Posts: 21 |
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I retested it today and it is working fine already. Below is a screenshot that I attached
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Private File |
| [2022-10-06 09:29:37] |
| Sierra_Chart Engineering - Posts: 18835 |
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So we understand that you are not currently having an issue?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-06 10:40:57] |
| bigdollarkc - Posts: 21 |
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No the issue has been gone. Thank you for your support
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