Support Board
Date/Time: Wed, 19 Mar 2025 03:40:16 +0000
Delayed exchange data feed
View Count: 438
| [2022-10-04 16:13:08] |
| User402206 - Posts: 1 |
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Hello I am "g7fx, student I cannot seem to get connected to the delayed data feed etc, I cannot figure out where I am going wrong any help would be appreciated as I want to get to grips with software, functionality before going live.....Thanks in advance. Best regards |
| [2022-10-04 17:49:49] |
| John - SC Support - Posts: 38782 |
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The first issue is that your account is expired. You will need to add funds your account and select the Service Package you want. Refer to the instructions at the following link: Sierra Chart Purchase and License Information: Instructions If you are just wanting to work with the delayed streaming data, then you would want to be on one of the Base Packages. Refer to the information here: Description of Service Packages and Pricing: Base Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-06 08:55:57] |
| Sierra_Chart Engineering - Posts: 18837 |
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We have temporarily reactivated your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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