Support Board
Date/Time: Wed, 19 Mar 2025 00:44:45 +0000
SC 2443: Scroll Lag / Moving window delay
View Count: 419
| [2022-10-04 13:52:37] |
| User718942 - Posts: 2 |
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First time posting in a while, so if this is in the wrong place, feel free to delete the post. Since updating to 2443 I've had a considerable delay when scrolling w/the mouse wheel. Also clicking on a window to move has a big delay... Anyone else? |
| [2022-10-04 15:36:48] |
| Sierra_Chart Engineering - Posts: 18835 |
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We do not believe this is specific to the version. This is a general performance issue. For things to look for, refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Do you know what version you came from? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-04 15:47:43] |
| User718942 - Posts: 2 |
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Hello S_CE, Thanks for the quick reply. I'll read the posts on the link provided tonight and try some tweaks. The last version had to be at least a few months old. |
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