Support Board
Date/Time: Tue, 18 Mar 2025 23:17:03 +0000
USDX will not load, connectivity goes to yellow
View Count: 354
| [2022-10-04 12:22:35] |
| User183195 - Posts: 13 |
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Normally USDX is painfully slow and connectivity goes to yellow, but when asking for historical charts the connectivity just remains on yellow Thanks in advance! Alex |
 Screenshot_3562.png / V - Attached On 2022-10-04 12:20:47 UTC - Size: 40.73 KB - 97 views |
| [2022-10-04 12:47:29] |
| Sierra_Chart Engineering - Posts: 18830 |
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First we want to understand why you are having a problem connecting to CQG. For now: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. ---- And refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-04 12:48:08
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| [2022-10-04 15:10:30] |
| User183195 - Posts: 13 |
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It's all working again, Thank You!
Date Time Of Last Edit: 2022-10-04 15:51:16
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| Screenshot_3565.png / V - Attached On 2022-10-04 15:09:19 UTC - Size: 60.15 KB - 101 views |
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