Support Board
Date/Time: Tue, 18 Mar 2025 21:58:25 +0000
Message Log Question
View Count: 381
| [2022-09-30 09:51:11] |
| 58LesPaul - Posts: 429 |
|
Why does the Message Log state downloading intraday chart data and also Time & Sales data for SPX500 when I don't have a chart with SPX500 open? SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2022-09-30 04:43:38.688 HD Request # 314 | Downloading Intraday chart data for SPX500 to the file SPX500.scid. Service: fxcm | 2022-09-30 04:43:38.688 HD Request # 314 | Download start date-time: 2022-09-30 04:43:02.000000. File last date-time: 2022-09-30 04:43:02.292000 | 2022-09-30 04:43:38.689 HD Request # 314 | Using server: ds13-3.sierracharts.com port 10150 | 2022-09-30 04:43:38.689 Socket (3) | Creating socket. | 2022-09-30 04:43:38.690 Socket (3) | New receive buffer size: 5242880 | 2022-09-30 04:43:38.690 Socket (3) | Connecting to IP: 162.251.232.235. | 2022-09-30 04:43:38.690 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2022-09-30 04:43:38.836 HD Request # 314 | Setting DTC encoding to Binary VLS | 2022-09-30 04:43:38.861 HD Request # 314 | Sending historical data logon request message. | 2022-09-30 04:43:38.861 HD Request # 314 | Requesting Intraday data. Start date-time: 2022-09-30 04:43:02. Record interval: 0. Symbol: SPX500 | 2022-09-30 04:43:50.020 HD Request # 314 | Decompressing data. | 2022-09-30 04:43:50.100 HD Request # 314 | Receiving Intraday data for SPX500 starting at 2022-09-30 04:43:02.292000 | 2022-09-30 04:43:50.100 Socket (3) | CloseSocket call. | 2022-09-30 04:43:50.101 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-09-30 04:43:50.101 Historical data download thread signaled to stop. | 2022-09-30 04:43:50.101 HD Request # 314 | Timestamp of first Intraday data file record written: 2022-09-30 04:43:02.698000. | 2022-09-30 04:43:50.101 HD Request # 314 | Received 84 Intraday data records from 2022-09-30 04:43:02.292000 to 2022-09-30 04:43:46.690000 (44.4 seconds) and wrote 83 records for SPX500 | 2022-09-30 04:43:50.102 HD Request # 314 | Add time&sales data | Remembered last file record date-time: 2022-09-30 09:43:46.690000 | 2022-09-30 04:43:50.102 Added 3 Time and Sales records to Intraday data file for SPX500 after download. | 2022-09-30 04:43:50.102 HD Request # 314 | Completion time: 12s. | 2022-09-30 04:43:50.102 HD Request # 314 | Intraday data download complete for SPX500. Unique request ID: 313 | 2022-09-30 04:43:50.102 Removing historical data download ID 313. | 2022-09-30 04:43:50.102 Real-time Intraday chart data file updates started for SPX500 | 2022-09-30 04:43:50.102 Intraday chart data file opened for SPX500 | 2022-09-30 04:43:50.102 HD Request # 314 | Enabling Intraday chart updating for symbol. | 2022-09-30 04:43:50.102 Triggering next historical data download in queue. | 2022-09-30 04:43:50.102 No download requests in the queue to start downloads for. | 2022-09-30 04:43:50.102 Socket (3) | Socket gracefully closed by remote side. | 2022-09-30 04:43:50.182 Socket (3) | Closed. | 2022-09-30 04:43:50.182 Opened cached Intraday file: C:\SierraChart\Data\SPX500.scid. Thread ID: 39336 | 2022-09-30 04:43:51.651 Saved Chartbook: NQ Daily-240m.Cht. Time: 0.0015 seconds. | 2022-09-30 04:43:53.866 Saved Chartbook: NQ 60-15-5.Cht. Time: 0.0048 seconds. | 2022-09-30 04:43:53.872 Saved Chartbook: CL Dly-240m.Cht. Time: 0.0011 seconds. | 2022-09-30 04:43:53.874 Saved Chartbook: CL 60-15-5.Cht. Time: 0.0029 seconds. | 2022-09-30 04:43:53.877 Saved Chartbook: ES Daily-240m.Cht. Time: 0.0008 seconds. | 2022-09-30 04:43:53.879 Saved Chartbook: ES 60-15-5.Cht. Time: 0.0028 seconds. | 2022-09-30 04:43:53.882 |
| [2022-09-30 17:01:36] |
| John - SC Support - Posts: 38774 |
|
You have the request to get data for SPX500 somewhere. Check to ensure you do not have a chart for the SPX500, including checking that you do not have any "Hidden" charts that may have the symbol. To look for a hidden chart, select the "CW" menu and see if there are any charts listed that are not displayed. Also, check the "Global Settings >> Intraday File Update List" and see if it is listed in there. Remove it if it is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-01 09:20:39] |
| Sierra_Chart Engineering - Posts: 18824 |
|
Also refer to: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: