Home >> Support Board

Support Board

Date/Time: Tue, 18 Mar 2025 23:24:18 +0000

How to Post a Message for Support

DOM orders getting filled when price not even close

View Count: 496

[2022-09-29 14:06:48] #1 [Go To First Post]
User449884 - Posts: 167
My orders, are getting filled with price being 1-2 ticks away. Is this a settings issue?

[2022-09-29 14:25:52] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 18830
First make sure you are not getting delayed data. Go to Window >> Current Quote Window and check the timestamp of the data and make sure it is current. Make sure your computer's clock is set to the current time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-09-29 15:57:21] #3 [Go To First Post]
User449884 - Posts: 167
Yes all his synced. orders are still getting filled when the prices is not even at that price.

[2022-09-29 17:53:05] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 18830
Is this with live trading? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-09-30 14:41:48] #5 [Go To First Post]
User449884 - Posts: 167
Yes

[2022-09-30 14:58:03] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 18830
Are you using limit orders or market orders? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-09-30 16:02:18] #7 [Go To First Post]
User449884 - Posts: 167
using stop limit orders

[2022-10-02 18:45:04] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 18830
If you want to make sure that Stop-Limit order does not fill any different than the Stop price, then set the Limit Offset to 0: Basic Trading and the Trade Window: Set >> Stop-Limit Order Limit Offset Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: