Support Board
Date/Time: Tue, 18 Mar 2025 16:17:24 +0000
Can't place an order
View Count: 416
| [2022-09-22 21:21:52] |
| usgvince - Posts: 23 |
|
Looks like I have everything setup right under Global/Trading. Tried 2 different ways using Advantage/Stage 5 or Dorman. Tried to place an order and nothing. Thanks |
| [2022-09-23 09:14:39] |
| Sierra_Chart Engineering - Posts: 18824 |
|
First we want to make sure that you have a successful connection to the trading server. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog ---- If there are any rejection messages we need to see those when you submit an order: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: