Support Board
Date/Time: Tue, 18 Mar 2025 03:53:28 +0000
Lagging data since 09/19
View Count: 330
| [2022-09-21 18:43:09] |
| User352530 - Posts: 6 |
|
Hello, Since Monday, orders showing up in the DOM have been very laggy/skippy. This is for an evaluation account, but I am using the Denali feed. I have gone through the thread related to a lagging DOM and tried a lot of different settings, but nothing has helped. I have been using the same settings for months and haven't experienced this until recently. Any help you can provide would be greatly appreciated. |
| [2022-09-21 21:05:10] |
| John - SC Support - Posts: 38735 |
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The only thing we can do is point you to the following documentation for improving performance: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-22 04:41:23] |
| Sierra_Chart Engineering - Posts: 18812 |
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Also refer to: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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