Support Board
Date/Time: Tue, 18 Mar 2025 06:22:15 +0000
Second Package 12 Trial?
View Count: 848
| [2022-09-21 14:25:49] |
| User272114 - Posts: 2 |
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I searched the support board and did not find an answer to this question: I had a trial for package 12 when Sierra Chart recently switched to the Teton order routing system that expired then I enrolled in Package 10. My splash screen at login now says 'Your evaluation period of package 12 will end in 46 days'; is this another opportunity to evaluate Package 12 or is this an erroneous message?
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| [2022-09-21 15:04:36] |
| Sierra_Chart Engineering - Posts: 18812 |
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We had given Transact users access to service Package 12, if necessary for 60 days to be able to support the Denali data feed if they were not on service package 10 or higher.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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