Support Board
Date/Time: Tue, 18 Mar 2025 07:34:49 +0000
[Locked] - Letsencrypt certificate download2.sierrachart.com expired on 9/5/2022 Please update
View Count: 954
| [2022-09-21 14:12:24] |
| YSS - Posts: 112 |
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I have problems downloading files from your download2 server, please update your free letsencrypt certificate, it needs to be done every 3 months, since it's free, or pay for one so you only need to do it once a year thanks |
| [2022-09-21 14:22:49] |
| Sierra_Chart Engineering - Posts: 18816 |
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This is a good certificate authority: https://letsencrypt.org/about/ Paid certificates are not better. The problem is not what you think. There is a protocol utilized for automatic certificate updates but apparently something has gone wrong and we will look into that. They have developed a protocol to ensure certificates are automatically kept up to date: https://www.rfc-editor.org/rfc/rfc8555 This is better, than other services charging money, for a certificate that has to be manually renewed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-22 07:33:04
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| [2022-09-21 16:32:50] |
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The certificates update automatically, we are looking at why this failed.
Sierra Chart Support |
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