Support Board
Date/Time: Tue, 18 Mar 2025 08:50:34 +0000
no historical futures data, IB
View Count: 786
| [2022-09-20 19:24:38] |
| User372414 - Posts: 25 |
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Hi SC, After few monthts of no trading, today I activated again Denali Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts, I connected to Interactive Brokers TWS, but I am not receiving any historical futues data. How can this be solved? Please help. Siks |
| [2022-09-20 20:17:31] |
| Sierra_Chart Engineering - Posts: 18817 |
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We do not see any exchanges active here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-20 20:36:40] |
| User372414 - Posts: 25 |
|
Thank you for such a quick response! It was my fault, I haven't confirmed activation. Now everything works well. Thanks again, Siks |
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