Login Page - Create Account

Support Board


Date/Time: Tue, 18 Mar 2025 02:44:07 +0000



Intraday data is not updating

View Count: 343

[2022-09-19 17:22:40]
Brian Shaw - Posts: 7
At the beginning of September my program stopped connecting to CQG. I've updated to Service package 10. It now shows as Version 2439. The green bar shows connection to CQG service, DF:808 ST:248 248. Daily charts are updating but when trying to go to intraday charts, the bars only go to 1 Sept. How do I get the Intraday data up to date?
[2022-09-19 21:42:00]
Sierra_Chart Engineering - Posts: 18812
We apologize for the delay. Activate the exchanges that you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account