Support Board
Date/Time: Tue, 18 Mar 2025 08:53:38 +0000
Orders not displaying on chart Only using live trading
View Count: 822
| [2022-09-19 15:29:12] |
| User763002 - Posts: 30 |
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Hello, My orders stopped appearing on my Trade chart this morning for only one contract. If I trade in Sim Mode the orders show up no problem, it is only in live that there is an issue. I have gone through the Chart Settings: Filter Initial Fills Which Are Part of Existing Position (Chart >> Chart Settings >> Trading menu) directions as well as Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu). I have confirmed both the DOM and chart are on the same contract post Roll. I am just out of ideas and google/the support board has not yielded anything yet. Thanks |
| [2022-09-20 11:52:50] |
| User763002 - Posts: 30 |
|
Only Solution I was able to find was to rebuild the chart. That seemed to fix the issue.
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| [2022-09-20 16:39:22] |
| Sierra_Chart Engineering - Posts: 18817 |
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Are you referring to current working orders or are you referring to historical order fills?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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