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Date/Time: Tue, 18 Mar 2025 15:08:46 +0000



Orders not displaying on chart Only using live trading

View Count: 827

[2022-09-19 15:29:12]
User763002 - Posts: 30
Hello,

My orders stopped appearing on my Trade chart this morning for only one contract. If I trade in Sim Mode the orders show up no problem, it is only in live that there is an issue.

I have gone through the Chart Settings: Filter Initial Fills Which Are Part of Existing Position (Chart >> Chart Settings >> Trading menu) directions as well as Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu).

I have confirmed both the DOM and chart are on the same contract post Roll. I am just out of ideas and google/the support board has not yielded anything yet.

Thanks
[2022-09-20 11:52:50]
User763002 - Posts: 30
Only Solution I was able to find was to rebuild the chart. That seemed to fix the issue.
[2022-09-20 16:39:22]
Sierra_Chart Engineering - Posts: 18817
Are you referring to current working orders or are you referring to historical order fills?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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