Support Board
Date/Time: Mon, 17 Mar 2025 18:25:48 +0000
set up help
View Count: 325
| [2022-09-16 16:11:00] |
| User725846 - Posts: 1 |
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had to refund account, my charts are not loading up. apart of trade pro academy.
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| [2022-09-16 17:06:49] |
| Sierra_Chart Engineering - Posts: 18809 |
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You just need to activate the exchange or exchanges you require here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed After that you may need to restart Sierra Chart. And after that to make sure there is complete data in the charts: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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