Support Board
Date/Time: Mon, 17 Mar 2025 18:25:49 +0000
Denali Data odd gap
View Count: 561
| [2022-09-15 00:01:02] |
| User315643 - Posts: 10 |
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Long time Sierra user, I've tried deleting and reloading data, checking PC clock etc. I'm getting weird gaps at non typical times (that are not CME timeouts). I was shown a gap yesterday that I thought was real, now I dont know what to trust. I viewed the entire session today, then went to dinner, come back and everything is wrong. What happened? |
 16 54 23.png / V - Attached On 2022-09-14 23:58:44 UTC - Size: 58.94 KB - 143 views |
| [2022-09-15 01:05:57] |
| User315643 - Posts: 10 |
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I can enter any time in the viewable range and the gap is still there. There is an obvious data block at this time block. I have auto PC clock sync with atomic clock, all the usual issues dont apply here. |
| [2022-09-15 09:22:53] |
| Sierra_Chart Engineering - Posts: 18809 |
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Enable the option to show the contract months: Continuous Futures Contract Charts: Displaying Rollover Transition Times and Contract Months And then when you see the gap provide an image of the chart following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-15 13:17:38] |
| User315643 - Posts: 10 |
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https://www.sierrachart.com/image.php?Image=1663247755145.png
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| [2022-09-15 13:19:59] |
| User315643 - Posts: 10 |
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https://www.sierrachart.com/image.php?Image=1663247962314.png
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| [2022-09-15 13:53:12] |
| Sierra_Chart Engineering - Posts: 18809 |
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Set the chart to use a volume based rollover for the Continuous Contract option: Continuous Futures Contract Charts: Continuous Futures Contract - Volume Based Rollover Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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