Support Board
Date/Time: Mon, 17 Mar 2025 18:17:47 +0000
connection issues
View Count: 328
| [2022-09-14 23:09:08] |
| User895078 - Posts: 12 |
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Hello: I recently missed renewing my account and my account was disabled. I have since paid the fees however it is still not working, would you be able to resolve this? Thank you, Brad |
| [2022-09-19 14:09:48] |
| User895078 - Posts: 12 |
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I still am still not receiving data and renewed this over a week ago. Can you please resolve this or give me a refund
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| [2022-09-19 14:26:15] |
| John - SC Support - Posts: 38711 |
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It appears that you have not reactivated the exchange for the CME Group for your account. You can do so at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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