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Date/Time: Tue, 18 Mar 2025 16:12:44 +0000



Issues with Price Axis on Footprint Chart

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[2022-09-14 19:20:17]
Trader72391 - Posts: 3
I am having some issues with my footprint chart on E-MINI SP500.

If you take a look at the attachment the footprint chart doesnt load properly. I only see one price on the price scale and that is the current price, this will fluctuate when market is active and stay still when market is closed. I cannot see any other prices and hence the footprint. I have tried to rescale the price range but it compresses everything into a single line (Check attachment).

I am using this same footprint chart template for EURUSD and GBPUSD and it works fine.

How can I solve this?
imageScreenshot from 2022-09-14 17-26-24.png / V - Attached On 2022-09-14 19:19:53 UTC - Size: 101.78 KB - 115 views
imageScreenshot from 2022-09-14 17-28-38.png / V - Attached On 2022-09-14 19:20:00 UTC - Size: 98.93 KB - 107 views
[2022-09-21 18:53:39]
SC Support - Posts: 1943
Hi there, your scaling is all messed up. You need to hide all the studies and get the scale correct (Automatic and then reset) and then unhide the studies and determine which study is causing the problem.
Chart Scale and Scale Adjusting
Date Time Of Last Edit: 2022-09-21 22:59:52
[2022-09-23 17:10:02]
Sierra_Chart Engineering - Posts: 18824
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Apply the Symbol Settings to the chart following these instructions:
Global Symbol Settings: Update/Apply Symbol Settings to Charts

And follow the instructions here:

Chart Scale and Scale Adjusting: Chart Bars or Studies Not Completely within View, Not Displayed, or Cut Off. Reset Scales.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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