Login Page - Create Account

Support Board


Date/Time: Mon, 17 Mar 2025 18:15:06 +0000



Ordes were removed after using break even command with offset.

View Count: 813

[2022-09-14 14:13:13]
User361939 - Posts: 167
Hello,
I am using button with "Move to break even" command.
Normally i set offset to 0, so when i click on button, SL go to break even.
Yesterday I change my "move to breakaven" offset to +4 tick.
When i use button my order had been removed from platform and i got this msg:


Trade Order Error - OEC order update (Rejected ). Text: Sell order stop price must be below last trade price ExchangeRejectCode = 2060 Broker / Exchange option. Internal Order ID: 6117. Service Order ID: 201414133. Symbol: 6EU22.

Could you help me undestarnd why orders were removed?
[2022-09-14 16:27:26]
Sierra_Chart Engineering - Posts: 18809
So that rejection resulted in an actual cancellation? You would need to ask your broker about this. We would not know.

For more details check the Trade Activity Log:
Trade Activity Log: Viewing Historical Trade Activity

This is why we recommend using the Teton Order Routing Service:
Sierra Chart Teton Futures Order Routing

You would not have this problem with Teton order routing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account