Support Board
Date/Time: Mon, 17 Mar 2025 18:17:47 +0000
Rithmic Data Feed wont connect
View Count: 502
| [2022-09-13 14:20:57] |
| Bibro - Posts: 11 |
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Hello, I have got an funded acc from Apextraderfunding and would like to connect it to sc. While I get no error or somethink else I am still not able to open (load) any charts. It would be nice if someone could help me out. Br JeremyG |
| [2022-09-13 14:26:35] |
| Sierra_Chart Engineering - Posts: 18809 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-13 17:13:56] |
| Bibro - Posts: 11 |
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Alright, I have send you the analysis.
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| [2022-09-13 17:48:20] |
| Sierra_Chart Engineering - Posts: 18809 |
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So it looks like you are able to connect to Rithmic? We cannot tell from the log because that portion is not in the log. However, there is a problem with historical data from Rithmic. For information about this, refer to: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-13 17:48:50
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| [2022-09-14 04:46:14] |
| Bibro - Posts: 11 |
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Hello, thank you for you help. It somehow started working yesterday after a few failed attempts. Br JeremyG |
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