Support Board
Date/Time: Mon, 17 Mar 2025 18:25:47 +0000
Chart Duplicating Prior bars at end of chart
View Count: 943
| [2022-09-13 13:35:52] |
| User977841 - Posts: 5 |
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Hi Guys, Post rolling from ESU22 to ESZ22 this week my intraday historical chart which uses denali data feed is duplicating the prior daily bars at the end of the chart. I have tried to delete and redownload the data but it isn't working. Any advice on how to fix this? I have attached an image that shows what I am talking about. Many thanks, ballyo Date Time Of Last Edit: 2022-09-13 13:36:15
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 Duplicate Bars Image.png / V - Attached On 2022-09-13 13:34:34 UTC - Size: 179.94 KB - 101 views |
| [2022-09-13 13:40:34] |
| Sierra_Chart Engineering - Posts: 18809 |
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Re-download the data for the last two contract months following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-13 13:55:08] |
| User977841 - Posts: 5 |
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Thanks guys this fixed it for me. Much appreciated.
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| [2022-09-14 12:38:37] |
| User977841 - Posts: 5 |
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Hi Guys, It appears that this fixed the issue for yesterday, however when I reopened SC this morning the same error reappeared (duplicating the bars at the end of the chart). I tried following the above steps again but I cannot get the chart fixed as I did following those steps yesterday. I also tried to delete and redownload all available contract data for ES (the chart uses 1000 days for one study) in case this was causing the error. Is there something I need to do to make the change stick so to speak? I have attached a screenshot of the message log. Many thanks, ballyo |
| MSG Log.png / V - Attached On 2022-09-14 12:35:53 UTC - Size: 216.27 KB - 93 views |
| [2022-09-14 12:45:43] |
| Sierra_Chart Engineering - Posts: 18809 |
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Does the problem go away if you set the Continuous Contract option to None: Continuous Futures Contract Charts: Continuous Futures Contract Rollover Options Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-14 12:48:07] |
| User977841 - Posts: 5 |
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Yes it fixes it (but limits chart to just front month).
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| [2022-09-14 12:49:48] |
| Sierra_Chart Engineering - Posts: 18809 |
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Disable the use of Custom Symbol Settings: Global Symbol Settings: Disabling Custom Symbol Settings And then try setting the chart to a Continuous Contract chart again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-14 13:31:23] |
| User977841 - Posts: 5 |
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I had already disabled the custom symbol setting (per the first instructions on redownloading continuous contract data), however, now when I go back in and follow the above steps the chart looks good (I have selected continuous contract - volume based rollover). I have also closed and reopened SC to make sure that it continues to work and it looks good. Many thanks for the help guys.
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| [2022-09-14 14:16:01] |
| Sierra_Chart Engineering - Posts: 18809 |
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Ok.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-14 14:16:08
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