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Date/Time: Mon, 17 Mar 2025 18:22:49 +0000



Couple of questions

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[2022-09-13 02:31:49]
John910 - Posts: 12
Hello,

1. When sound file is triggered it sometimes takes several seconds up to more than ten seconds to play. What is it, and this is like that for about a decade.. Nothing to do with machine -- it is state of the art all latest. Anybody having the same?
2. Is there any way to produce a account balance with commissions calculated in or at least commissions shown on side, I did set each instrument as custom time frame and also completed commissions to be entered. The only place it's in is the trade report views, how can I see it in account balance or on the PNL in chart trader in the charts corner? Previously I seen in charts PNL but I can't reproduce it anymore.
3. The in chart PNL looks like resetting to 0 at midnight, why? And how to enforce my custom settings from symbol settings? Or something else? My session is from 1800 to 1659.
4. Any way to apply colors to quote boards Daily PnL column, extremely hard for visual management to keep track.. Please consider it or let me know how to achieve.
Thanks
[2022-09-13 11:15:09]
Sierra_Chart Engineering - Posts: 18809
1. This is not the fault of Sierra Chart. There must be some specific issue in your case. Refer to the information here regarding this:
General Settings Window: Time Delay Between Sounds

2. The only way to do this is through the Simulated Trading service:
https://www.sierrachart.com/index.php?page=doc/SimulatedFuturesTradingService.phpe

You can set commissions through that service which are included in the account balance.

3. This is controlled with this setting:
Trade Activity Log: Understanding Daily Trade Statistics Reset Time



4. We will see about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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