Support Board
Date/Time: Mon, 17 Mar 2025 11:30:22 +0000
EXPERIENCING ISSUES WITH MY SIERRA
View Count: 923
| [2022-09-09 17:47:32] |
| BrokenClay Trader - Posts: 1 |
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Hello, good evening. I used my Sierra Chart this morning, everything was alright. The data was displayed correctly and I was able to trade. I started the Sierra Chart this evening and found out that it's crashing. I saw a message about updating it to the current version. I have done that but it's still hanging. This is frustrating me. I also found out that Today's data did not display on my TPO Chart. It's showing only till yesterday but now today. What could be wrong please? Help me resolve this or tell me a way I can resolve this please. |
| [2022-09-12 08:57:12] |
| Sierra_Chart Engineering - Posts: 18805 |
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First thing to do is to use Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Do not open your existing Chartbook and instead open a new single chart and see if you have any issues with that. If there is missing data, download the data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-12 08:57:50
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