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Date/Time: Mon, 17 Mar 2025 11:28:03 +0000



download fail error

View Count: 843

[2022-09-09 05:33:36]
User183724 - Posts: 194
i'm getting a download failure error
imageScreenshot (37).png / V - Attached On 2022-09-09 05:32:19 UTC - Size: 153.04 KB - 99 views
[2022-09-09 14:28:27]
John - SC Support - Posts: 38678
We need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
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Sierra Chart Teton Futures Order Routing

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