Support Board
Date/Time: Mon, 17 Mar 2025 12:10:18 +0000
Sim mode and show fills and missing stops and targets
View Count: 944
| [2022-09-08 16:17:51] |
| Tonkadad - Posts: 235 |
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When in sim mode and placing an order with chart trader, everything works as it should, I have my original order with stops and targets attached. When I click "Show Fills" briefly all the order lines go away (positions, stops and targets) and the only thing that comes back is the original position, stops and targets are no longer showing.
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| [2022-09-08 18:02:44] |
| John - SC Support - Posts: 38678 |
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"Show Fills" should not have any impact whatsoever on the display of the position order lines. How did you select the "Show Fills" option? We are wondering if you may have selected the "Cancel All" by accident if this was a Control Bar or Right-Click option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-08 18:03:18
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| [2022-09-08 19:29:44] |
| Tonkadad - Posts: 235 |
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I tried it both ways, I have a control bar with a button "Show Fills" and thought maybe that it is somehow corrupted, so I did another order and again all worked normally stops, targets until I chose "Show Fills" from the "Trade" menu. Same thing happens. |
| [2022-09-08 20:37:38] |
| John - SC Support - Posts: 38678 |
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Can you please provide us a "Before and After" pair of images so we can see what you are seeing.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 20:54:56] |
| Tonkadad - Posts: 235 |
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File attached
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 just after Show Fills.png / V - Attached On 2022-09-08 20:52:44 UTC - Size: 77.96 KB - 109 views Place order.png / V - Attached On 2022-09-08 20:53:08 UTC - Size: 94.66 KB - 100 views Attachment Deleted. |
| [2022-09-08 21:01:02] |
| John - SC Support - Posts: 38678 |
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Are you having this issue with all charts or just one? Can you please attach a chartbook with a chart that has this issue for us to see if we can reproduce it. Follow these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 21:28:36] |
| Tonkadad - Posts: 235 |
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It was several NQ charts but didn't do that on ES so made duplicate of ES and switched contract, seems ok now, thanks!
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| [2022-09-09 06:41:05] |
| Sierra_Chart Engineering - Posts: 18805 |
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The issue does not make any sense to us. Displaying of order fills is not going to affect the Orders and Positions display on the chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-09 07:02:20] |
| Tonkadad - Posts: 235 |
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I deleted the affected charts and duplicated working charts, everything working correctly. I assume the affected charts were compromised.
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