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Date/Time: Mon, 17 Mar 2025 12:12:51 +0000



Sudden Freezing of a Chart

View Count: 382

[2022-09-08 10:59:00]
KXRCap - Posts: 64
SC -

My EuroFX 150 Volume chart has suddenly stopped creating new bars. You can see the bid/ask change but no new bars.

I created a new Chartbook and moved the Chart to this still does not work.
I deleted my data folder both .dly and .scid files reloaded and still does not work.
I also closed out and updated software still does not work.
If I open a new Chart with same symbol it works.

Chartbook is attached.

Please Advise
Konrad.
attachmentEuroFX Chart NotWorking.Cht - Attached On 2022-09-08 10:57:30 UTC - Size: 18.69 KB - 358 views
[2022-09-08 11:41:18]
Sierra_Chart Engineering - Posts: 18805
We are not seeing any problems at all with that chart:
https://www.sierrachart.com/image.php?Image=1662637130442.png

New bars are appearing based upon the volume traded.

There are a lot of studies on the chart but they are not causing any observable problem.

Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this:
Tick by Tick Data Configuration
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-08 11:48:28]
KXRCap - Posts: 64
Hmm Interesting.

I just tried saving the Study Collection and opening a fully new chart and it Froze in the same spot.

I did duplicate an existing chart changed the symbol and it worked fine. Just have to adjust the parameters.

Weird....

Have a good day...

Konrad.

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