Support Board
Date/Time: Mon, 17 Mar 2025 11:28:06 +0000
11 - Integrated Advanced + Denali Exchange Data Feed BUT DATA ARE DELAYED
View Count: 909
| [2022-09-07 20:34:47] |
| socialj - Posts: 1 |
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Hello all, I've subscribed to the 11-Integretaded Advanced service package with Denali Exchange Data Feed included. As far as I understood I should see real-time data feed with market depth included (CME, Nasdaq, NYSE...etc). The problem I have is that both for stocks of futures I still see data delayed 10 minutes. Where I'm wrong. Do I need another subscription? Attached are some print screens. Thanks in advance Joe Reading Internal Order ID file. | 2022-09-07 16:24:54.845 Reading Trade Orders file. | 2022-09-07 16:24:54.933 Reading Trade Positions file. | 2022-09-07 16:24:54.933 Reading Trade Account Data files. | 2022-09-07 16:24:54.933 Software version: 2432 64-bit | 2022-09-07 16:24:54.948 Primary Thread ID: 49460 | 2022-09-07 16:24:54.948 Usage end date: 2022-10-06 | 2022-09-07 16:24:54.948 Enabled for: Advanced Features 2. | 2022-09-07 16:24:54.948 Enabled for: Sierra Chart Historical Data Service. | 2022-09-07 16:24:54.948 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-07 16:24:54.948 Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-07 16:24:54.948 Enabled for exchange2: fairx_exchange.data | 2022-09-07 16:24:54.948 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-07 16:24:54.948 Current selected Data/Trading service: SC Data - All Services | 2022-09-07 16:24:54.948 Custom symbol settings values: enabled | 2022-09-07 16:24:54.948 Chart Update Interval: 500 | 2022-09-07 16:24:54.948 Intraday Data Storage Time Unit: 0 | 2022-09-07 16:24:54.948 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-07 16:24:54.948 2022-09-07 20:24:54 Local computer time in UTC | 2022-09-07 16:24:54.948 2022-09-07 16:24:54 Local computer time in SC Time Zone | 2022-09-07 16:24:54.948 2022-09-07 20:24:54 Server time in UTC | 2022-09-07 16:24:54.948 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-07 16:24:54.948 Program path: C:\SierraChart\ | 2022-09-07 16:24:54.948 Data Files path: C:\SierraChart\Data\ | 2022-09-07 16:24:54.948 OS Version Number: 10.0 | 2022-09-07 16:24:54.948 Locale Setting: C | 2022-09-07 16:24:54.948 DLLs: UserContributedStudies_64.dll | 2022-09-07 16:24:54.949 Allowed protected custom studies: | 2022-09-07 16:24:54.949 Crash reporter started: true | 2022-09-07 16:24:54.949 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-09-07 16:24:54.961 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-09-07 16:24:55.031 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-09-07 16:24:55.073 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-09-07 16:24:55.073 Received 5 login tokens. | 2022-09-07 16:24:55.108 Symbol settings MD5 received. Request ID: 1. | 2022-09-07 16:24:56.637 Symbol settings are up-to-date for scdataallservices. | 2022-09-07 16:24:56.637 Files to Open on Startup | File does not exist: C:\SierraChart\Data\ImbalanceFootprint ___(1).Cht | 2022-09-07 16:24:59.244 SC Data - All Services | Connected to server complete. | 2022-09-07 16:25:01.254 Triggering next historical data download in queue. | 2022-09-07 16:25:01.254 Triggering next historical data download in queue. | 2022-09-07 16:25:01.254 Triggering next historical data download in queue. | 2022-09-07 16:25:01.254 Triggering next historical data download in queue. | 2022-09-07 16:25:01.254 No download requests in the queue to start downloads for. | 2022-09-07 16:25:01.260 No download requests in the queue to start downloads for. | 2022-09-07 16:25:01.260 No download requests in the queue to start downloads for. | 2022-09-07 16:25:01.260 No download requests in the queue to start downloads for. | 2022-09-07 16:25:01.260 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2022-09-07 16:28:47.529 The message log has been sent to support. | 2022-09-07 16:28:47.529 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2022-09-07 16:28:47.529 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2022-09-07 16:28:47.529 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2022-09-07 16:28:47.840 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2022-09-07 16:28:48.088 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-09-07 16:28:48.088 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-09-07 16:28:48.134 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-09-07 16:28:48.134 |
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| [2022-09-08 15:41:51] |
| John - SC Support - Posts: 38678 |
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You need to activate the particular exchanges for which you want the real-time data. You can access the exchange options at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliNASDAQ For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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