Support Board
Date/Time: Mon, 17 Mar 2025 11:30:23 +0000
delay in trade been sent to service question using spradsheet for trading
View Count: 871
| [2022-09-07 09:35:49] |
| User384999 - Posts: 28 |
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Good morning / Afternoon Background I am using spreadsheet for trading sell signal came in at 10:00 am but didn't get sent to trade service till 10:02, cant see anything in trade service logs, , I am using ampfutures using cgq looking to change to teton as per your advice in help documentation, I am in process of applying to another broker. I have read up on false buy and sell arrows in your help documentation the sell signal triggers on crossover of the red line =AND(crossfromabove(E3:E5,U3:U5), if(E3<id1.sg1@3, 1,0)) The key questions I have 1) When would the trade be delayed being sent to service if any ? 2) is the the sell signal triggers on crossover of the red line correct ? 3) Should I enable enhanced debugging and how much disk space would this use drive has 800 gb free ? https://www.sierrachart.com/image.php?Image=1662541934648.png Thanks for your help on this |
| [2022-09-08 12:01:52] |
| Sierra_Chart Engineering - Posts: 18805 |
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1. Once there is an order signal, it is sent right away without any delay , unless it is rejected. We recommend examining the Trade Activity Log and look at the Order Action Source field and find out the timestamp of the bar that the trigger occurred on. This will help you understand what bar actually triggered the order signal. It should be the same or prior bar where the order was submitted at. Refer to: Trade Activity Log: Viewing Historical Trade Activity 2. This is for you to determine. We cannot do debugging like this. Refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior 3. Yes this is always helpful and it does not use any drive space. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-08 12:02:06
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