Support Board
Date/Time: Mon, 17 Mar 2025 18:20:10 +0000
Watchlist does not maintain it's width in new session
View Count: 595
| [2022-09-06 17:53:19] |
| User562664 - Posts: 16 |
|
I am using the current version 2432. When I open my charts the Watchlist is smaller in width than it was when I closed and saved my charts from the previous session. My Watchlist has 6 columns and the last column on the right is cut off when I open my charts. I then need to expand the last column but when I open the charts in the next session the right column is again cut off.
|
| [2022-09-08 09:18:31] |
| Sierra_Chart Engineering - Posts: 18809 |
|
It sounds like you are referring to the Quote Board. The issue with the size of the Quote Board is resolved. Update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 17:59:36] |
| User562664 - Posts: 16 |
|
Actually it is not a Quote Board or Watchlist but a Study Summary Window. If you need a screen capture let me know.
|
| [2022-09-08 20:08:24] |
| user_xyz - Posts: 453 |
|
Did this fix the issue of multiple DOM's resizing as well? I've noticed with multiple chartbooks open and a detached DOM for each the sizing doesn't save (same issue as quoteboard)
|
| [2022-09-08 20:17:37] |
| Sierra_Chart Engineering - Posts: 18809 |
|
Ok we will check on the Study Summary window. Did this fix the issue of multiple DOM's resizing as well? I've noticed with multiple chartbooks open and a detached DOM for each the sizing doesn't save (same issue as quoteboard) We were not aware of any problem with this. We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-08 20:47:36] |
| Sierra_Chart Engineering - Posts: 18809 |
|
Update Sierra Chart to the current version. If you are having an issue with charts, refer to: Window Size and Position Not Restored When Opening Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-09 04:15:42] |
| User562664 - Posts: 16 |
|
I have downloaded version 2434. It seems the Study Summary window will maintain it's configuration in a new session as long as it has one blank row at the bottom. This is something I can live with so you can close this ticket. If you decide to fix this in the future that would be great.
|
| [2022-09-10 07:08:07] |
| Sierra_Chart Engineering - Posts: 18809 |
|
This does not make any technical sense and it is not reproducible. We do not know what the issue is in your case: the Study Summary window will maintain it's configuration in a new session as long as it has one blank row at the bottom.
We doubt you would continue to have this issue. As long as you are on the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-14 11:45:45] |
| user_xyz - Posts: 453 |
|
FYI I'm on 2438 and the quoteboard still needs to be resized. I do have my quoteboards on a secondary monitor if that matters. Also I have SC configured to open 4 instances yet it only opens 2. Every restart I need to manually open the other 2 instances (this has been ongoing issue for a while now...) Date Time Of Last Edit: 2022-09-14 11:46:16
|
| [2022-09-14 22:18:35] |
| John - SC Support - Posts: 38711 |
|
How do you have your Instances defined to start? How exactly is it entered in that setting?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-15 03:01:21] |
| user_xyz - Posts: 453 |
|
Main instance -> General Settings -> Instances to run on startup -> 3 Only 1 instance opens then I need to open the other 2 manually. Sequence - Main Instance automatically opens Instance #3 - Main Instance -> File -> New Instance -> Opens #2 - Main Instance -> File -> New Instance -> Opens #4 |
| [2022-09-15 09:24:08] |
| Sierra_Chart Engineering - Posts: 18809 |
|
That setting is not set correctly. Refer to the documentation here for that: General Settings Window: Instances to Run on Startup (Global Settings >> General Settings >> General >> New Instances) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-15 18:21:44] |
| user_xyz - Posts: 453 |
|
Thank you that took care of the instances. Have you all had a chance to correct the quoteboard resizing/not saving its position? |
| [2022-09-16 08:36:59] |
| Sierra_Chart Engineering - Posts: 18809 |
|
No we cannot help with that. This is an operating system level issue in your specific case. Refer to: Window Size and Position Not Restored When Opening Chartbook Anyone can run a test, on the current version of Sierra Chart or even an older version and see that the Quote Board size and position is saved and restored. However, as help topic 14 explains, there are conditions where that does not work which is fully the fault of the operating system. Not Sierra Chart. Update: You can verify that Sierra Chart is saving the size and position of the Quote Board correctly by positioning the Quote Board within the first or primary monitor on your system, saving the Chartbook, closing the Chartbook and reopening it. The Quote Board will have the correct size and position. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-16 09:23:30
|
To post a message in this thread, you need to log in with your Sierra Chart account: