Support Board
Date/Time: Mon, 17 Mar 2025 12:09:28 +0000
Cannot download historical data, but live data works fine
View Count: 416
| [2022-09-06 17:49:34] |
| User269058 - Posts: 9 |
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When I try deleting and redownloading data, I am shown an error box that says "Download failed. Error downloading historical intraday data for [symbol]. Timeout error connecting to server" then it starts charting data from that moment onward. I've tried creating a new chartbook and the error persists. I'm not sure what the problem is. |
| [2022-09-06 19:46:07] |
| Sierra_Chart Engineering - Posts: 18805 |
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Refer to the information here regarding this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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