Login Page - Create Account

Support Board


Date/Time: Mon, 17 Mar 2025 01:16:01 +0000



Sierra not trading my account

View Count: 338

[2022-09-06 12:48:46]
User856350 - Posts: 34
i have sufficient money in my account however sierra isn't recognizing it and wont place my trade for me saying i have insufficient amount.

can you tell me whats the problem?
[2022-09-06 14:00:15]
Sierra_Chart Engineering - Posts: 18801
Contact your broker regarding this. There is going to be a rejection message in the Trade >> Trade Service Log after submitting the order. Give your broker that particular message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account