Support Board
Date/Time: Mon, 17 Mar 2025 09:49:00 +0000
Stock symbol scanning but with unknown errors
View Count: 869
| [2022-09-05 17:38:41] |
| User346098 - Posts: 47 |
|
Hi, I am running an associated watch list scan on symbols with -NQTV suffix in a subinstance on the MAIN Sierra, in its logs seeing this error: SC Data - All Services | Real-time data for symbol CHH-NQTV is currently unavailable. why is it saying that? also in the sub instance I am getting this errors Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:16.810 Interactive Brokers | Real-time data for symbol CHPT-NQTV is currently unavailable. | 2022-09-05 13:30:17.040 Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:17.040 why is it sending requests to Interactive brokers? the chart does seem to load in the end, but why these errors? current selected service on the main Sierra is "Interactive brokers [Trading]" Triggering next historical data download in queue. | 2022-09-05 13:30:07.813 No download requests in the queue to start downloads for. | 2022-09-05 13:30:07.813 Enabling compression for file: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. This may take a while. | 2022-09-05 13:30:16.799 File compression enabled. C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. CompressionState=0 | 2022-09-05 13:30:16.799 CHPT-NQTV 1 Day #1 | Reloading chart. | 2022-09-05 13:30:16.801 Interactive Brokers | Starting real-time market data updates for: CHPT-NQTV. ID: 1608 Service code: nasdaq_exchange.data | 2022-09-05 13:30:16.807 Interactive Brokers | Requesting security definition data for: CHPT-NQTV. ID: 1608 | 2022-09-05 13:30:16.807 Added historical Intraday data request for CHPT-NQTV to the queue. | 2022-09-05 13:30:16.807 Intraday data recording state for symbol CHPT-NQTV is set to download 'Pending'. | 2022-09-05 13:30:16.807 Triggering next historical data download in queue. | 2022-09-05 13:30:16.807 Delaying start of download for CHPT-NQTV. | 2022-09-05 13:30:16.808 CHPT-NQTV 1 Day #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid | 2022-09-05 13:30:16.809 Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:16.810 Interactive Brokers | Real-time data for symbol CHPT-NQTV is currently unavailable. | 2022-09-05 13:30:17.040 Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:17.040 HD Request # 1608 | Downloading Intraday chart data for CHPT-NQTV to the file CHPT-NQTV.scid. Service: nasdaq_exchange.data | 2022-09-05 13:30:21.674 HD Request # 1608 | Download start date-time: 1995-04-20 13:30:21.000000. File last date-time: 00:00:00.000000 | 2022-09-05 13:30:21.674 HD Request # 1608 | Using server: ds25.sierracharts.com port 10150 | 2022-09-05 13:30:21.674 Socket (2) | Creating socket. | 2022-09-05 13:30:21.674 Socket (2) | New receive buffer size: 5242880 | 2022-09-05 13:30:21.674 Socket (2) | Connecting to IP: 38.65.8.115. | 2022-09-05 13:30:21.674 HD Request # 1608 | Setting DTC encoding to Binary VLS | 2022-09-05 13:30:21.969 HD Request # 1608 | Sending historical data logon request message. | 2022-09-05 13:30:21.969 HD Request # 1608 | Requesting Intraday data. Start date-time: 1995-04-20 13:30:21. Record interval: 60. Symbol: CHPT-NQTV | 2022-09-05 13:30:22.546 HD Request # 1608 | Decompressing data. | 2022-09-05 13:30:22.693 HD Request # 1608 | Receiving Intraday data for CHPT-NQTV starting at 2021-03-01 06:15:31.027000 | 2022-09-05 13:30:23.537 HD Request # 1608 | Timestamp of first Intraday data file record written: 2021-03-01 06:15:31.027000. | 2022-09-05 13:30:24.264 Socket (2) | CloseSocket call. | 2022-09-05 13:30:27.590 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-05 13:30:27.590 Socket (2) | Socket gracefully closed by remote side. | 2022-09-05 13:30:27.744 Socket (2) | Closed. | 2022-09-05 13:30:27.744 Historical data download thread signaled to stop. | 2022-09-05 13:30:30.076 HD Request # 1608 | Received 211176 Intraday data records from 2021-03-01 06:15:31.027000 to 2022-09-02 19:25:24.833000 (550.5 days) and wrote 211176 records for CHPT-NQTV | 2022-09-05 13:30:30.076 HD Request # 1608 | Completion time: 9s. | 2022-09-05 13:30:30.076 HD Request # 1608 | Intraday data download complete for CHPT-NQTV. Unique request ID: 1608 | 2022-09-05 13:30:30.076 Removing historical data download ID 1608. | 2022-09-05 13:30:30.076 Real-time Intraday chart data file updates started for CHPT-NQTV | 2022-09-05 13:30:30.076 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. Thread ID: 14164 | 2022-09-05 13:30:30.077 Intraday chart data file opened for CHPT-NQTV | 2022-09-05 13:30:30.077 HD Request # 1608 | Enabling Intraday chart updating for symbol. | 2022-09-05 13:30:30.077 Software version: 2425 64-bit | 2022-09-05 13:20:29.966 OpenGL enabled (NVIDIA Corporation/Quadro P620/PCIe/SSE2) | 2022-09-05 13:20:29.972 Primary Thread ID: 5884 | 2022-09-05 13:20:29.972 Usage end date: 2022-12-17 | 2022-09-05 13:20:29.972 Enabled for: Advanced Features 2. | 2022-09-05 13:20:29.972 Enabled for: Sierra Chart Historical Data Service. | 2022-09-05 13:20:29.972 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-05 13:20:29.972 Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-05 13:20:29.972 Enabled for exchange2: fairx_exchange.data | 2022-09-05 13:20:29.972 Enabled for exchange2: NASDAQ US stock data | 2022-09-05 13:20:29.972 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-05 13:20:29.972 Current selected Data/Trading service: Interactive Brokers | 2022-09-05 13:20:29.972 Custom symbol settings values: enabled | 2022-09-05 13:20:29.972 Chart Update Interval: 500 | 2022-09-05 13:20:29.972 Intraday Data Storage Time Unit: 0 | 2022-09-05 13:20:29.972 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-05 13:20:29.972 2022-09-05 17:20:29 Local computer time in UTC | 2022-09-05 13:20:29.972 2022-09-05 13:20:29 Local computer time in SC Time Zone | 2022-09-05 13:20:29.972 2022-09-04 11:03:54 Server time in UTC | 2022-09-05 13:20:29.972 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-05 13:20:29.972 Program path: C:\SierraChart\ | 2022-09-05 13:20:29.972 Data Files path: C:\SierraChart\Data\ | 2022-09-05 13:20:29.972 OS Version Number: 10.0 | 2022-09-05 13:20:29.972 Locale Setting: C | 2022-09-05 13:20:29.972 DLLs: convert_nqtv_to_ib_64.dll, nqtv_ib_trading_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-09-05 13:20:29.981 Allowed protected custom studies: | 2022-09-05 13:20:29.981 Crash reporter started: true | 2022-09-05 13:20:29.981 Mapping CHEK-NQTV to CHEK-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:09.210 SC Data - All Services | Starting real-time market data updates for: CHEK-NQTV (CHEK-NQTV). ID: 1652 Service code: nasdaq_exchange.data | 2022-09-05 13:22:09.211 SC Data - All Services | Requesting security definition data for: CHEK-NQTV (CHEK-NQTV). ID: 1652 | 2022-09-05 13:22:09.211 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1652. Symbol: CHEK-NQTV | 2022-09-05 13:22:09.212 SC Data - All Services | Real-time data for symbol CHEK-NQTV is currently unavailable. | 2022-09-05 13:22:09.451 SC Data - All Services | Received security definition for symbol CHEK-NQTV | 2022-09-05 13:22:09.451 Mapping CHG-NQTV to CHG-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:31.892 SC Data - All Services | Starting real-time market data updates for: CHG-NQTV (CHG-NQTV). ID: 1653 Service code: nasdaq_exchange.data | 2022-09-05 13:22:31.892 SC Data - All Services | Requesting security definition data for: CHG-NQTV (CHG-NQTV). ID: 1653 | 2022-09-05 13:22:31.892 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1653. Symbol: CHG-NQTV | 2022-09-05 13:22:31.894 SC Data - All Services | Real-time data for symbol CHG-NQTV is currently unavailable. | 2022-09-05 13:22:32.114 SC Data - All Services | Received security definition for symbol CHG-NQTV | 2022-09-05 13:22:32.114 Mapping CHGG-NQTV to CHGG-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:37.896 SC Data - All Services | Starting real-time market data updates for: CHGG-NQTV (CHGG-NQTV). ID: 1654 Service code: nasdaq_exchange.data | 2022-09-05 13:22:37.896 SC Data - All Services | Requesting security definition data for: CHGG-NQTV (CHGG-NQTV). ID: 1654 | 2022-09-05 13:22:37.896 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1654. Symbol: CHGG-NQTV | 2022-09-05 13:22:37.897 SC Data - All Services | Real-time data for symbol CHGG-NQTV is currently unavailable. | 2022-09-05 13:22:38.148 SC Data - All Services | Received security definition for symbol CHGG-NQTV | 2022-09-05 13:22:38.148 Mapping CHGX-NQTV to CHGX-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:23:07.639 SC Data - All Services | Starting real-time market data updates for: CHGX-NQTV (CHGX-NQTV). ID: 1655 Service code: nasdaq_exchange.data | 2022-09-05 13:23:07.639 SC Data - All Services | Requesting security definition data for: CHGX-NQTV (CHGX-NQTV). ID: 1655 | 2022-09-05 13:23:07.639 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1655. Symbol: CHGX-NQTV | 2022-09-05 13:23:07.640 SC Data - All Services | Real-time data for symbol CHGX-NQTV is currently unavailable. | 2022-09-05 13:23:07.875 SC Data - All Services | Received security definition for symbol CHGX-NQTV | 2022-09-05 13:23:07.875 Mapping CHH-NQTV to CHH-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:23:14.732 SC Data - All Services | Starting real-time market data updates for: CHH-NQTV (CHH-NQTV). ID: 1656 Service code: nasdaq_exchange.data | 2022-09-05 13:23:14.733 SC Data - All Services | Requesting security definition data for: CHH-NQTV (CHH-NQTV). ID: 1656 | 2022-09-05 13:23:14.733 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1656. Symbol: CHH-NQTV | 2022-09-05 13:23:14.734 SC Data - All Services | Real-time data for symbol CHH-NQTV is currently unavailable. | 2022-09-05 13:23:14.970 SC Data - All Services | Received security definition for symbol CHH-NQTV | 2022-09-05 13:23:14.970 Mapping CHI-NQTV to CHI-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:30.239 SC Data - All Services | Starting real-time market data updates for: CHI-NQTV (CHI-NQTV). ID: 1657 Service code: nasdaq_exchange.data | 2022-09-05 13:25:30.239 SC Data - All Services | Requesting security definition data for: CHI-NQTV (CHI-NQTV). ID: 1657 | 2022-09-05 13:25:30.239 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1657. Symbol: CHI-NQTV | 2022-09-05 13:25:30.241 SC Data - All Services | Real-time data for symbol CHI-NQTV is currently unavailable. | 2022-09-05 13:25:30.483 SC Data - All Services | Received security definition for symbol CHI-NQTV | 2022-09-05 13:25:30.483 Mapping CHIC-NQTV to CHIC-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:52.779 SC Data - All Services | Starting real-time market data updates for: CHIC-NQTV (CHIC-NQTV). ID: 1658 Service code: nasdaq_exchange.data | 2022-09-05 13:25:52.779 SC Data - All Services | Requesting security definition data for: CHIC-NQTV (CHIC-NQTV). ID: 1658 | 2022-09-05 13:25:52.780 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1658. Symbol: CHIC-NQTV | 2022-09-05 13:25:52.781 SC Data - All Services | Real-time data for symbol CHIC-NQTV is currently unavailable. | 2022-09-05 13:25:53.021 SC Data - All Services | Received security definition for symbol CHIC-NQTV | 2022-09-05 13:25:53.021 Mapping CHIE-NQTV to CHIE-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:58.368 SC Data - All Services | Starting real-time market data updates for: CHIE-NQTV (CHIE-NQTV). ID: 1659 Service code: nasdaq_exchange.data | 2022-09-05 13:25:58.368 SC Data - All Services | Requesting security definition data for: CHIE-NQTV (CHIE-NQTV). ID: 1659 | 2022-09-05 13:25:58.368 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1659. Symbol: CHIE-NQTV | 2022-09-05 13:25:58.369 SC Data - All Services | Real-time data for symbol CHIE-NQTV is currently unavailable. | 2022-09-05 13:25:58.616 SC Data - All Services | Received security definition for symbol CHIE-NQTV | 2022-09-05 13:25:58.616 Mapping CHIH-NQTV to CHIH-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:05.892 SC Data - All Services | Starting real-time market data updates for: CHIH-NQTV (CHIH-NQTV). ID: 1660 Service code: nasdaq_exchange.data | 2022-09-05 13:26:05.892 SC Data - All Services | Requesting security definition data for: CHIH-NQTV (CHIH-NQTV). ID: 1660 | 2022-09-05 13:26:05.892 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1660. Symbol: CHIH-NQTV | 2022-09-05 13:26:05.893 SC Data - All Services | Real-time data for symbol CHIH-NQTV is currently unavailable. | 2022-09-05 13:26:06.120 SC Data - All Services | Received security definition for symbol CHIH-NQTV | 2022-09-05 13:26:06.120 Mapping CHII-NQTV to CHII-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:11.930 SC Data - All Services | Starting real-time market data updates for: CHII-NQTV (CHII-NQTV). ID: 1661 Service code: nasdaq_exchange.data | 2022-09-05 13:26:11.930 SC Data - All Services | Requesting security definition data for: CHII-NQTV (CHII-NQTV). ID: 1661 | 2022-09-05 13:26:11.930 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1661. Symbol: CHII-NQTV | 2022-09-05 13:26:11.935 SC Data - All Services | Real-time data for symbol CHII-NQTV is currently unavailable. | 2022-09-05 13:26:12.156 SC Data - All Services | Received security definition for symbol CHII-NQTV | 2022-09-05 13:26:12.156 Mapping CHIK-NQTV to CHIK-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:17.970 SC Data - All Services | Starting real-time market data updates for: CHIK-NQTV (CHIK-NQTV). ID: 1662 Service code: nasdaq_exchange.data | 2022-09-05 13:26:17.970 SC Data - All Services | Requesting security definition data for: CHIK-NQTV (CHIK-NQTV). ID: 1662 | 2022-09-05 13:26:17.970 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1662. Symbol: CHIK-NQTV | 2022-09-05 13:26:17.971 SC Data - All Services | Real-time data for symbol CHIK-NQTV is currently unavailable. | 2022-09-05 13:26:18.219 SC Data - All Services | Received security definition for symbol CHIK-NQTV | 2022-09-05 13:26:18.219 Mapping CHIM-NQTV to CHIM-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:24.009 SC Data - All Services | Starting real-time market data updates for: CHIM-NQTV (CHIM-NQTV). ID: 1663 Service code: nasdaq_exchange.data | 2022-09-05 13:26:24.009 SC Data - All Services | Requesting security definition data for: CHIM-NQTV (CHIM-NQTV). ID: 1663 | 2022-09-05 13:26:24.009 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1663. Symbol: CHIM-NQTV | 2022-09-05 13:26:24.011 SC Data - All Services | Real-time data for symbol CHIM-NQTV is currently unavailable. | 2022-09-05 13:26:24.254 SC Data - All Services | Received security definition for symbol CHIM-NQTV | 2022-09-05 13:26:24.254 Mapping CHIQ-NQTV to CHIQ-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:31.018 SC Data - All Services | Starting real-time market data updates for: CHIQ-NQTV (CHIQ-NQTV). ID: 1664 Service code: nasdaq_exchange.data | 2022-09-05 13:26:31.018 SC Data - All Services | Requesting security definition data for: CHIQ-NQTV (CHIQ-NQTV). ID: 1664 | 2022-09-05 13:26:31.018 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1664. Symbol: CHIQ-NQTV | 2022-09-05 13:26:31.019 SC Data - All Services | Real-time data for symbol CHIQ-NQTV is currently unavailable. | 2022-09-05 13:26:31.256 SC Data - All Services | Received security definition for symbol CHIQ-NQTV | 2022-09-05 13:26:31.256 Mapping CHIR-NQTV to CHIR-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:52.391 SC Data - All Services | Starting real-time market data updates for: CHIR-NQTV (CHIR-NQTV). ID: 1665 Service code: nasdaq_exchange.data | 2022-09-05 13:26:52.391 SC Data - All Services | Requesting security definition data for: CHIR-NQTV (CHIR-NQTV). ID: 1665 | 2022-09-05 13:26:52.391 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1665. Symbol: CHIR-NQTV | 2022-09-05 13:26:52.392 SC Data - All Services | Real-time data for symbol CHIR-NQTV is currently unavailable. | 2022-09-05 13:26:52.640 SC Data - All Services | Received security definition for symbol CHIR-NQTV | 2022-09-05 13:26:52.640 Mapping CHIS-NQTV to CHIS-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:59.473 SC Data - All Services | Starting real-time market data updates for: CHIS-NQTV (CHIS-NQTV). ID: 1666 Service code: nasdaq_exchange.data | 2022-09-05 13:26:59.473 SC Data - All Services | Requesting security definition data for: CHIS-NQTV (CHIS-NQTV). ID: 1666 | 2022-09-05 13:26:59.473 Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1666. Symbol: CHIS-NQTV | 2022-09-05 13:26:59.474 SC Data - All Services | Real-time data for symbol CHIS-NQTV is currently unavailable. | 2022-09-05 13:26:59.703 SC Data - All Services | Received security definition for symbol CHIS-NQTV | 2022-09-05 13:26:59.703 |
| [2022-09-06 18:12:45] |
| John - SC Support - Posts: 38678 |
|
We are checking with the trading service to ensure that it is the correct symbol for that service. In order to actually trade the equities with IB you would need to use a "Trade and Current Quote Symbol" and set that to be the necessary IB symbol. If you are not going to trade these equities, then you can ignore the information in the log regarding this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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