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Date/Time: Mon, 17 Mar 2025 03:41:53 +0000



Stock symbol scanning but with unknown errors

View Count: 862

[2022-09-05 17:38:41]
User346098 - Posts: 47
Hi, I am running an associated watch list scan on symbols with -NQTV suffix in a subinstance
on the MAIN Sierra, in its logs seeing this error:

SC Data - All Services | Real-time data for symbol CHH-NQTV is currently unavailable.

why is it saying that?

also in the sub instance I am getting this errors

Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:16.810
Interactive Brokers | Real-time data for symbol CHPT-NQTV is currently unavailable. | 2022-09-05 13:30:17.040
Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:17.040

why is it sending requests to Interactive brokers?

the chart does seem to load in the end, but why these errors?

current selected service on the main Sierra is "Interactive brokers [Trading]"

Triggering next historical data download in queue. | 2022-09-05 13:30:07.813
No download requests in the queue to start downloads for. | 2022-09-05 13:30:07.813
Enabling compression for file: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. This may take a while. | 2022-09-05 13:30:16.799
File compression enabled. C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. CompressionState=0 | 2022-09-05 13:30:16.799
CHPT-NQTV 1 Day #1 | Reloading chart. | 2022-09-05 13:30:16.801
Interactive Brokers | Starting real-time market data updates for: CHPT-NQTV. ID: 1608 Service code: nasdaq_exchange.data | 2022-09-05 13:30:16.807
Interactive Brokers | Requesting security definition data for: CHPT-NQTV. ID: 1608 | 2022-09-05 13:30:16.807
Added historical Intraday data request for CHPT-NQTV to the queue. | 2022-09-05 13:30:16.807
Intraday data recording state for symbol CHPT-NQTV is set to download 'Pending'. | 2022-09-05 13:30:16.807
Triggering next historical data download in queue. | 2022-09-05 13:30:16.807
Delaying start of download for CHPT-NQTV. | 2022-09-05 13:30:16.808
CHPT-NQTV 1 Day #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid | 2022-09-05 13:30:16.809
Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:16.810
Interactive Brokers | Real-time data for symbol CHPT-NQTV is currently unavailable. | 2022-09-05 13:30:17.040
Interactive Brokers | Received security definition for symbol CHPT-NQTV | 2022-09-05 13:30:17.040
HD Request # 1608 | Downloading Intraday chart data for CHPT-NQTV to the file CHPT-NQTV.scid. Service: nasdaq_exchange.data | 2022-09-05 13:30:21.674
HD Request # 1608 | Download start date-time: 1995-04-20 13:30:21.000000. File last date-time: 00:00:00.000000 | 2022-09-05 13:30:21.674
HD Request # 1608 | Using server: ds25.sierracharts.com port 10150 | 2022-09-05 13:30:21.674
Socket (2) | Creating socket. | 2022-09-05 13:30:21.674
Socket (2) | New receive buffer size: 5242880 | 2022-09-05 13:30:21.674
Socket (2) | Connecting to IP: 38.65.8.115. | 2022-09-05 13:30:21.674
HD Request # 1608 | Setting DTC encoding to Binary VLS | 2022-09-05 13:30:21.969
HD Request # 1608 | Sending historical data logon request message. | 2022-09-05 13:30:21.969
HD Request # 1608 | Requesting Intraday data. Start date-time: 1995-04-20 13:30:21. Record interval: 60. Symbol: CHPT-NQTV | 2022-09-05 13:30:22.546
HD Request # 1608 | Decompressing data. | 2022-09-05 13:30:22.693
HD Request # 1608 | Receiving Intraday data for CHPT-NQTV starting at 2021-03-01 06:15:31.027000 | 2022-09-05 13:30:23.537
HD Request # 1608 | Timestamp of first Intraday data file record written: 2021-03-01 06:15:31.027000. | 2022-09-05 13:30:24.264
Socket (2) | CloseSocket call. | 2022-09-05 13:30:27.590
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-09-05 13:30:27.590
Socket (2) | Socket gracefully closed by remote side. | 2022-09-05 13:30:27.744
Socket (2) | Closed. | 2022-09-05 13:30:27.744
Historical data download thread signaled to stop. | 2022-09-05 13:30:30.076
HD Request # 1608 | Received 211176 Intraday data records from 2021-03-01 06:15:31.027000 to 2022-09-02 19:25:24.833000 (550.5 days) and wrote 211176 records for CHPT-NQTV | 2022-09-05 13:30:30.076
HD Request # 1608 | Completion time: 9s. | 2022-09-05 13:30:30.076
HD Request # 1608 | Intraday data download complete for CHPT-NQTV. Unique request ID: 1608 | 2022-09-05 13:30:30.076
Removing historical data download ID 1608. | 2022-09-05 13:30:30.076
Real-time Intraday chart data file updates started for CHPT-NQTV | 2022-09-05 13:30:30.076
Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\CHPT-NQTV.scid. Thread ID: 14164 | 2022-09-05 13:30:30.077
Intraday chart data file opened for CHPT-NQTV | 2022-09-05 13:30:30.077
HD Request # 1608 | Enabling Intraday chart updating for symbol. | 2022-09-05 13:30:30.077

Software version: 2425 64-bit | 2022-09-05 13:20:29.966
OpenGL enabled (NVIDIA Corporation/Quadro P620/PCIe/SSE2) | 2022-09-05 13:20:29.972
Primary Thread ID: 5884 | 2022-09-05 13:20:29.972
Usage end date: 2022-12-17 | 2022-09-05 13:20:29.972
Enabled for: Advanced Features 2. | 2022-09-05 13:20:29.972
Enabled for: Sierra Chart Historical Data Service. | 2022-09-05 13:20:29.972
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-09-05 13:20:29.972
Enabled for: Delayed Denali Exchange Data Feed. | 2022-09-05 13:20:29.972
Enabled for exchange2: fairx_exchange.data | 2022-09-05 13:20:29.972
Enabled for exchange2: NASDAQ US stock data | 2022-09-05 13:20:29.972
Allow Support for Sierra Chart Data Feeds is enabled. | 2022-09-05 13:20:29.972
Current selected Data/Trading service: Interactive Brokers | 2022-09-05 13:20:29.972
Custom symbol settings values: enabled | 2022-09-05 13:20:29.972
Chart Update Interval: 500 | 2022-09-05 13:20:29.972
Intraday Data Storage Time Unit: 0 | 2022-09-05 13:20:29.972
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-09-05 13:20:29.972
2022-09-05 17:20:29 Local computer time in UTC | 2022-09-05 13:20:29.972
2022-09-05 13:20:29 Local computer time in SC Time Zone | 2022-09-05 13:20:29.972
2022-09-04 11:03:54 Server time in UTC | 2022-09-05 13:20:29.972
Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-09-05 13:20:29.972
Program path: C:\SierraChart\ | 2022-09-05 13:20:29.972
Data Files path: C:\SierraChart\Data\ | 2022-09-05 13:20:29.972
OS Version Number: 10.0 | 2022-09-05 13:20:29.972
Locale Setting: C | 2022-09-05 13:20:29.972
DLLs: convert_nqtv_to_ib_64.dll, nqtv_ib_trading_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2022-09-05 13:20:29.981
Allowed protected custom studies: | 2022-09-05 13:20:29.981
Crash reporter started: true | 2022-09-05 13:20:29.981

Mapping CHEK-NQTV to CHEK-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:09.210
SC Data - All Services | Starting real-time market data updates for: CHEK-NQTV (CHEK-NQTV). ID: 1652 Service code: nasdaq_exchange.data | 2022-09-05 13:22:09.211
SC Data - All Services | Requesting security definition data for: CHEK-NQTV (CHEK-NQTV). ID: 1652 | 2022-09-05 13:22:09.211
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1652. Symbol: CHEK-NQTV | 2022-09-05 13:22:09.212
SC Data - All Services | Real-time data for symbol CHEK-NQTV is currently unavailable. | 2022-09-05 13:22:09.451
SC Data - All Services | Received security definition for symbol CHEK-NQTV | 2022-09-05 13:22:09.451
Mapping CHG-NQTV to CHG-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:31.892
SC Data - All Services | Starting real-time market data updates for: CHG-NQTV (CHG-NQTV). ID: 1653 Service code: nasdaq_exchange.data | 2022-09-05 13:22:31.892
SC Data - All Services | Requesting security definition data for: CHG-NQTV (CHG-NQTV). ID: 1653 | 2022-09-05 13:22:31.892
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1653. Symbol: CHG-NQTV | 2022-09-05 13:22:31.894
SC Data - All Services | Real-time data for symbol CHG-NQTV is currently unavailable. | 2022-09-05 13:22:32.114
SC Data - All Services | Received security definition for symbol CHG-NQTV | 2022-09-05 13:22:32.114
Mapping CHGG-NQTV to CHGG-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:22:37.896
SC Data - All Services | Starting real-time market data updates for: CHGG-NQTV (CHGG-NQTV). ID: 1654 Service code: nasdaq_exchange.data | 2022-09-05 13:22:37.896
SC Data - All Services | Requesting security definition data for: CHGG-NQTV (CHGG-NQTV). ID: 1654 | 2022-09-05 13:22:37.896
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1654. Symbol: CHGG-NQTV | 2022-09-05 13:22:37.897
SC Data - All Services | Real-time data for symbol CHGG-NQTV is currently unavailable. | 2022-09-05 13:22:38.148
SC Data - All Services | Received security definition for symbol CHGG-NQTV | 2022-09-05 13:22:38.148
Mapping CHGX-NQTV to CHGX-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:23:07.639
SC Data - All Services | Starting real-time market data updates for: CHGX-NQTV (CHGX-NQTV). ID: 1655 Service code: nasdaq_exchange.data | 2022-09-05 13:23:07.639
SC Data - All Services | Requesting security definition data for: CHGX-NQTV (CHGX-NQTV). ID: 1655 | 2022-09-05 13:23:07.639
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1655. Symbol: CHGX-NQTV | 2022-09-05 13:23:07.640
SC Data - All Services | Real-time data for symbol CHGX-NQTV is currently unavailable. | 2022-09-05 13:23:07.875
SC Data - All Services | Received security definition for symbol CHGX-NQTV | 2022-09-05 13:23:07.875
Mapping CHH-NQTV to CHH-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:23:14.732
SC Data - All Services | Starting real-time market data updates for: CHH-NQTV (CHH-NQTV). ID: 1656 Service code: nasdaq_exchange.data | 2022-09-05 13:23:14.733
SC Data - All Services | Requesting security definition data for: CHH-NQTV (CHH-NQTV). ID: 1656 | 2022-09-05 13:23:14.733
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1656. Symbol: CHH-NQTV | 2022-09-05 13:23:14.734
SC Data - All Services | Real-time data for symbol CHH-NQTV is currently unavailable. | 2022-09-05 13:23:14.970
SC Data - All Services | Received security definition for symbol CHH-NQTV | 2022-09-05 13:23:14.970
Mapping CHI-NQTV to CHI-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:30.239
SC Data - All Services | Starting real-time market data updates for: CHI-NQTV (CHI-NQTV). ID: 1657 Service code: nasdaq_exchange.data | 2022-09-05 13:25:30.239
SC Data - All Services | Requesting security definition data for: CHI-NQTV (CHI-NQTV). ID: 1657 | 2022-09-05 13:25:30.239
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1657. Symbol: CHI-NQTV | 2022-09-05 13:25:30.241
SC Data - All Services | Real-time data for symbol CHI-NQTV is currently unavailable. | 2022-09-05 13:25:30.483
SC Data - All Services | Received security definition for symbol CHI-NQTV | 2022-09-05 13:25:30.483
Mapping CHIC-NQTV to CHIC-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:52.779
SC Data - All Services | Starting real-time market data updates for: CHIC-NQTV (CHIC-NQTV). ID: 1658 Service code: nasdaq_exchange.data | 2022-09-05 13:25:52.779
SC Data - All Services | Requesting security definition data for: CHIC-NQTV (CHIC-NQTV). ID: 1658 | 2022-09-05 13:25:52.780
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1658. Symbol: CHIC-NQTV | 2022-09-05 13:25:52.781
SC Data - All Services | Real-time data for symbol CHIC-NQTV is currently unavailable. | 2022-09-05 13:25:53.021
SC Data - All Services | Received security definition for symbol CHIC-NQTV | 2022-09-05 13:25:53.021
Mapping CHIE-NQTV to CHIE-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:25:58.368
SC Data - All Services | Starting real-time market data updates for: CHIE-NQTV (CHIE-NQTV). ID: 1659 Service code: nasdaq_exchange.data | 2022-09-05 13:25:58.368
SC Data - All Services | Requesting security definition data for: CHIE-NQTV (CHIE-NQTV). ID: 1659 | 2022-09-05 13:25:58.368
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1659. Symbol: CHIE-NQTV | 2022-09-05 13:25:58.369
SC Data - All Services | Real-time data for symbol CHIE-NQTV is currently unavailable. | 2022-09-05 13:25:58.616
SC Data - All Services | Received security definition for symbol CHIE-NQTV | 2022-09-05 13:25:58.616
Mapping CHIH-NQTV to CHIH-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:05.892
SC Data - All Services | Starting real-time market data updates for: CHIH-NQTV (CHIH-NQTV). ID: 1660 Service code: nasdaq_exchange.data | 2022-09-05 13:26:05.892
SC Data - All Services | Requesting security definition data for: CHIH-NQTV (CHIH-NQTV). ID: 1660 | 2022-09-05 13:26:05.892
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1660. Symbol: CHIH-NQTV | 2022-09-05 13:26:05.893
SC Data - All Services | Real-time data for symbol CHIH-NQTV is currently unavailable. | 2022-09-05 13:26:06.120
SC Data - All Services | Received security definition for symbol CHIH-NQTV | 2022-09-05 13:26:06.120
Mapping CHII-NQTV to CHII-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:11.930
SC Data - All Services | Starting real-time market data updates for: CHII-NQTV (CHII-NQTV). ID: 1661 Service code: nasdaq_exchange.data | 2022-09-05 13:26:11.930
SC Data - All Services | Requesting security definition data for: CHII-NQTV (CHII-NQTV). ID: 1661 | 2022-09-05 13:26:11.930
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1661. Symbol: CHII-NQTV | 2022-09-05 13:26:11.935
SC Data - All Services | Real-time data for symbol CHII-NQTV is currently unavailable. | 2022-09-05 13:26:12.156
SC Data - All Services | Received security definition for symbol CHII-NQTV | 2022-09-05 13:26:12.156
Mapping CHIK-NQTV to CHIK-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:17.970
SC Data - All Services | Starting real-time market data updates for: CHIK-NQTV (CHIK-NQTV). ID: 1662 Service code: nasdaq_exchange.data | 2022-09-05 13:26:17.970
SC Data - All Services | Requesting security definition data for: CHIK-NQTV (CHIK-NQTV). ID: 1662 | 2022-09-05 13:26:17.970
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1662. Symbol: CHIK-NQTV | 2022-09-05 13:26:17.971
SC Data - All Services | Real-time data for symbol CHIK-NQTV is currently unavailable. | 2022-09-05 13:26:18.219
SC Data - All Services | Received security definition for symbol CHIK-NQTV | 2022-09-05 13:26:18.219
Mapping CHIM-NQTV to CHIM-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:24.009
SC Data - All Services | Starting real-time market data updates for: CHIM-NQTV (CHIM-NQTV). ID: 1663 Service code: nasdaq_exchange.data | 2022-09-05 13:26:24.009
SC Data - All Services | Requesting security definition data for: CHIM-NQTV (CHIM-NQTV). ID: 1663 | 2022-09-05 13:26:24.009
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1663. Symbol: CHIM-NQTV | 2022-09-05 13:26:24.011
SC Data - All Services | Real-time data for symbol CHIM-NQTV is currently unavailable. | 2022-09-05 13:26:24.254
SC Data - All Services | Received security definition for symbol CHIM-NQTV | 2022-09-05 13:26:24.254
Mapping CHIQ-NQTV to CHIQ-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:31.018
SC Data - All Services | Starting real-time market data updates for: CHIQ-NQTV (CHIQ-NQTV). ID: 1664 Service code: nasdaq_exchange.data | 2022-09-05 13:26:31.018
SC Data - All Services | Requesting security definition data for: CHIQ-NQTV (CHIQ-NQTV). ID: 1664 | 2022-09-05 13:26:31.018
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1664. Symbol: CHIQ-NQTV | 2022-09-05 13:26:31.019
SC Data - All Services | Real-time data for symbol CHIQ-NQTV is currently unavailable. | 2022-09-05 13:26:31.256
SC Data - All Services | Received security definition for symbol CHIQ-NQTV | 2022-09-05 13:26:31.256
Mapping CHIR-NQTV to CHIR-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:52.391
SC Data - All Services | Starting real-time market data updates for: CHIR-NQTV (CHIR-NQTV). ID: 1665 Service code: nasdaq_exchange.data | 2022-09-05 13:26:52.391
SC Data - All Services | Requesting security definition data for: CHIR-NQTV (CHIR-NQTV). ID: 1665 | 2022-09-05 13:26:52.391
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1665. Symbol: CHIR-NQTV | 2022-09-05 13:26:52.392
SC Data - All Services | Real-time data for symbol CHIR-NQTV is currently unavailable. | 2022-09-05 13:26:52.640
SC Data - All Services | Received security definition for symbol CHIR-NQTV | 2022-09-05 13:26:52.640
Mapping CHIS-NQTV to CHIS-NQTV. Service code: nasdaq_exchange.data | 2022-09-05 13:26:59.473
SC Data - All Services | Starting real-time market data updates for: CHIS-NQTV (CHIS-NQTV). ID: 1666 Service code: nasdaq_exchange.data | 2022-09-05 13:26:59.473
SC Data - All Services | Requesting security definition data for: CHIS-NQTV (CHIS-NQTV). ID: 1666 | 2022-09-05 13:26:59.473
Message from IB: Error validating request.-'bQ' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 1666. Symbol: CHIS-NQTV | 2022-09-05 13:26:59.474
SC Data - All Services | Real-time data for symbol CHIS-NQTV is currently unavailable. | 2022-09-05 13:26:59.703
SC Data - All Services | Received security definition for symbol CHIS-NQTV | 2022-09-05 13:26:59.703
[2022-09-06 18:12:45]
John - SC Support - Posts: 38678
We are checking with the trading service to ensure that it is the correct symbol for that service. In order to actually trade the equities with IB you would need to use a "Trade and Current Quote Symbol" and set that to be the necessary IB symbol.

If you are not going to trade these equities, then you can ignore the information in the log regarding this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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