Support Board
Date/Time: Tue, 18 Mar 2025 16:10:25 +0000
Control board
View Count: 1010
| [2022-09-05 17:34:02] |
| Dennis B. - Posts: 286 |
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Upgraded to ver. 2432...lost all control board settings. Going to take a very long time to correct. Don't even remember how to do it. Three instances of SC.
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| [2022-09-05 17:47:37] |
| Dennis B. - Posts: 286 |
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Control board follow up. When i go into customize control board 1. The selected control bar commands are all there. They just don't show on the control bar button. Can't do anything to get them to show on the control board. Always scared to upgrade. |
| [2022-09-06 00:32:21] |
| Perryh - Posts: 3 |
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I had the same issue, installed the "previous version", and the Control Bar came back.
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| [2022-09-06 03:07:52] |
| Sierra_Chart Engineering - Posts: 18824 |
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Do you have at least one control bar enabled through Window >> Control Bars? Make sure the control bar you want to see has a checkmark by it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-06 14:01:52] |
| Dennis B. - Posts: 286 |
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Yes it's enabled and has a check-mark by it.
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| [2022-09-06 14:11:14] |
| Dennis B. - Posts: 286 |
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Reverted back to 2416....ok now.
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| [2022-09-06 14:35:31] |
| Sierra_Chart Engineering - Posts: 18824 |
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Can we do a remote assistance call with you to look at this problem?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-06 14:56:01] |
| Dennis B. - Posts: 286 |
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Possibly later, busy....Control bar ok right now. Ver. 2416
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| [2022-09-06 15:20:15] |
| Sierra_Chart Engineering - Posts: 18824 |
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Ok just let us know when is a good time. We are not able to reproduce any issue with the Control Bar.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-09 15:02:28] |
| Sierra_Chart Engineering - Posts: 18824 |
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The problem has to do with the fonts. You need to set the Fonts for the Control Bar and other Fonts to include the font name. Do this through Global Settings >> Graphics Settings >> Fonts.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-09 17:54:36] |
| Dennis B. - Posts: 286 |
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Too confusing for me, no pc expert. Will wait for bug fix on a newer version. Thank you.
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| [2022-09-12 08:56:16] |
| Sierra_Chart Engineering - Posts: 18824 |
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You do not have to be an expert for this. Simply just select the font that you want. This is all. Nothing more than that. Documentation: https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#FontsAndTextw Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-21 19:01:10] |
| Dennis B. - Posts: 286 |
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Installed ver.2439 corrected problem. Thank you...
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