Support Board
Date/Time: Mon, 17 Mar 2025 11:27:01 +0000
[Programming Help] - Chart lAYOUT NOT WORKING
View Count: 919
[2022-09-04 11:13:33] |
waruna - Posts: 3 |
i just want to know my older chart layout not support with Sierra chart. could you pls let me know what is the reason
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[2022-09-06 17:24:14] |
John - SC Support - Posts: 38678 |
What was your old chart layout? There has not been any change to the layouts of charts that would cause something to not work. Is it that you have an old chartbook that is not supported? If so, then we can update it for you. Please attach the chartbook to this thread for us to update it for you by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-09-06 19:32:09] |
waruna - Posts: 3 |
pls fine the below old layout . if you guys can fixed that its really help to me this chart layout i cant open . really appreciate your kind coperation waruna |
Private File |
[2022-09-07 15:32:24] |
John - SC Support - Posts: 38678 |
Attached is your updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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[2022-09-08 11:22:21] |
waruna - Posts: 3 |
hi John thank you so much your help. i noticed that my file size 276kb , i think once you converting it missed my footprint charts . could look again and can i recover my footprints. Regars Waruna |
Private File |
[2022-09-08 16:19:23] |
John - SC Support - Posts: 38678 |
Attached is the updated chartbook. It would be odd that there would be specific charts missing, but if something is not showing up and is not available through the CW menu, then it just simply did not convert. There is nothing more we can do about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-08 16:19:51
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