Support Board
Date/Time: Mon, 17 Mar 2025 02:32:05 +0000
Volume bar chart missing data
View Count: 310
| [2022-09-02 23:25:39] |
| Tyson Spiering - Posts: 10 |
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Just recently been getting this issue of missing data on my volume bar charts if I am away and my computer is on sleep mode when I get back the price action that as printed is not proper. I am with CQG but have not had this issue before other than for some historical charts.
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Attachment Deleted.  Screenshot (2376).png / V - Attached On 2022-09-02 23:25:13 UTC - Size: 29.84 KB - 100 views |
| [2022-09-03 13:12:28] |
| Sierra_Chart Engineering - Posts: 18801 |
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We do not provide support for CQG data. You need to use the Denali Exchange Data Feed for data: Denali Exchange Data Feed Once again we provide no support at all for CQG data. Once you complete the setup of the Denali Exchange Data Feed: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. If you need help with setting up the Denali Data Feed let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-03 13:57:51
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