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Date/Time: Mon, 17 Mar 2025 01:16:02 +0000



Denali

View Count: 373

[2022-09-02 11:44:02]
User925417 - Posts: 23
To whom it may concern,
I would like to ask why my Denali is still cancelled as i did two payments of 50 US dollars? Does it affect my usage of Sierra?Thanks so much
[2022-09-02 12:07:45]
Sierra_Chart Engineering - Posts: 18801
You do have the Denali Data Feed active on your Sierra Chart account.


What is the specific issue that you are having?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-02 13:10:47]
User925417 - Posts: 23
its a Message from Support still saying " Denali Data Feed Exchange have been canceled on your account due to insufficient account balance for renewal"
[2022-09-02 13:17:43]
Sierra_Chart Engineering - Posts: 18801
We have cleared this message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-02 13:20:19]
User925417 - Posts: 23
oh thanks so much. Yeah just kept on popping up every time i open sierra.

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