Support Board
Date/Time: Mon, 17 Mar 2025 01:16:02 +0000
Denali
View Count: 373
| [2022-09-02 11:44:02] |
| User925417 - Posts: 23 |
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To whom it may concern, I would like to ask why my Denali is still cancelled as i did two payments of 50 US dollars? Does it affect my usage of Sierra?Thanks so much |
| [2022-09-02 12:07:45] |
| Sierra_Chart Engineering - Posts: 18801 |
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You do have the Denali Data Feed active on your Sierra Chart account. What is the specific issue that you are having? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-02 13:10:47] |
| User925417 - Posts: 23 |
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its a Message from Support still saying " Denali Data Feed Exchange have been canceled on your account due to insufficient account balance for renewal"
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| [2022-09-02 13:17:43] |
| Sierra_Chart Engineering - Posts: 18801 |
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We have cleared this message.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-02 13:20:19] |
| User925417 - Posts: 23 |
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oh thanks so much. Yeah just kept on popping up every time i open sierra.
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