Support Board
Date/Time: Mon, 17 Mar 2025 02:34:27 +0000
Keep showing Denali Data Feed Exchange(s) have been canceled on your account due to Insuff
View Count: 348
| [2022-09-01 23:38:48] |
| saxtak815 - Posts: 4 |
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Hello, I should update all my service in SC but the message Denali Data Feed Exchange(s) have been canceled on your account due to Insufficient account balance for renewal keep showing when i turn on my SC. All I see in Recurring Services, the ending day is on 10-1-2022 Should I just ignore this message or should i press something else? Thank you. Date Time Of Last Edit: 2022-09-01 23:39:01
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| [2022-09-02 00:15:48] |
| John - SC Support - Posts: 38678 |
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We see that you took the action and reactivated your exchanges, so you are fine in that respect. We have gone ahead and hidden the message for you, so you will not see it again. For the future, if you get a message from Support then you can go to the Account Control Panel on our website and the messages will be posted at the top. At the bottom of the message is a button that states "Hide". Select that button to turn off any messages you have posted from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-02 00:32:42] |
| saxtak815 - Posts: 4 |
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Thank you very much John
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