Support Board
Date/Time: Mon, 17 Mar 2025 01:16:04 +0000
DOM
View Count: 366
[2022-09-01 17:59:45] |
Paulo Bastos - Posts: 2 |
Bonjour, Suite à un renouvellement de paiement ce matin, mon Dom, ne fonctionne plus en coordination avec le Tape, exp. je mets un ordre au marché, cet ordre ne s'affiche pas sur le Dom, alors, que hier tout fonctionnait. Merci par avance de votre aide, Delfino |
[2022-09-01 18:51:25] |
John - SC Support - Posts: 38678 |
From Google Translate: Hello,
Following a payment renewal this morning, my Dom no longer works in coordination with the Tape, exp. I put a market order, this order is not displayed on the Dom, whereas yesterday everything was working. Thank you in advance for your help, Delfino We see that your EUREX exchange was deactivated last night due to insufficient funds in your account to automatically renew the exchange. Since then, we see that you have reactivated the exchange. We are wondering if you are still having an issue, as it sounds like you may have been getting the delayed streaming data and placed your trade based on the delayed information. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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