Home >> Support Board

Support Board

Date/Time: Mon, 17 Mar 2025 11:27:03 +0000

How to Post a Message for Support

Title bar menu options blanked out in white

View Count: 872

[2022-08-31 17:46:41] #1 [Go To First Post]
Tyson Spiering - Posts: 10
Hi as I logged in today I saw that the menu options on all of my charts title bars are completely white and not visible unless I scan over them. This happened on my dom as well. I tried restarting and updating to the latest version. It also does not seem to be a PC issue on my end.

[2022-08-31 17:51:33] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 18805
Can you provide a picture of this so we can understand. Instructions to attach: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile The title bar of Sierra Chart and the menu are drawn by the operating system and are not controlled by Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-31 17:52:01

[2022-08-31 18:00:13] #3 [Go To First Post]
Tyson Spiering - Posts: 10
File attached


Screenshot (2359).png / V - Attached On 2022-08-31 17:59:54 UTC - Size: 121.65 KB - 119 views Attachment Deleted.

[2022-08-31 18:09:56] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 18805
We recommend restarting the computer. This could be a low system resource issue. That usually is the cause of problems like this. And reduce the number of programs you are running. Or another thing to try is to restart Sierra Chart and reduce the number of charts you have open in a single instance. In any case this is strictly an operating system level problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-08-31 18:22:56] #5 [Go To First Post]
Tyson Spiering - Posts: 10
Restarted computer and same issue, How would I go about fixing a low system resource issue?

[2022-09-09 08:21:11] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 18805
We do not know. Based upon what we see here: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=68766 This is an operating system level issue and we do not know the solution. Unless the color of the menu items is the same as the background but that is controlled through the Windows operating system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-09 08:21:42

To post a message in this thread, you need to log in with your Sierra Chart account: