Support Board
Date/Time: Tue, 26 Nov 2024 13:45:45 +0000
Teletrader
View Count: 2481
| [2014-05-14 09:38:29] |
| corbeste - Posts: 74 |
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Hi, I am testing TeleTrader for a european equites feed as IB is useless due to constant pacing errors. I am using this as a breadth monitor so I have over 50 charts open at the same time which IB just cannot handle well. I cannot log on to TeleTrader using the latest SC version, but I only have a demo account. I cant see any error apart from a refused connection in the SC log. Do I need to contact TeleTrader or should this work out of the box? Also, if you have any other recommendations for European equities data feeds I would be happy to hear them. It seems to be either TeleTrader or eSignal. TeleTrader - Port for executable: 63193 | 2014-05-14 11:35:39 TeleTrader - Starting server: C:\SierraChartTeleTrader\TeletraderDTCBridge.exe | 2014-05-14 11:35:39 TeleTrader: Connecting to the server 127.0.0.1. Port 63193 | 2014-05-14 11:35:42 Error received in OnConnect while connecting. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2014-05-14 11:35:43 Socket has been shutdown and closed. | 2014-05-14 11:35:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-14 11:35:43 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-14 11:35:43 TeleTrader: Disconnected from the server. | 2014-05-14 11:35:43 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-14 11:35:43 Thanks, Steve |
| [2014-05-14 10:18:40] |
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We see what is causing the problem. We will have a new release out, at the end of the day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-14 11:42:37] |
| Spinoza - Posts: 62 |
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How do you subscribe to the Teletrader data feed? I can't find any reference to it on their web site - just web portals and their own web-based software.
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| [2014-05-14 12:25:06] |
| corbeste - Posts: 74 |
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http://products.teletrader.com/index.php?id=279&L=2# You can sign up for a 5 (!) day trial if you email support. |
| [2014-05-14 20:17:17] |
| TeleTrader Support - Posts: 4 |
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Hi, the TeleTrader feed needs to have a special permission set to work within SierraCharts, so the normal Demos will not work. I will post the Sierra Feed Demo feed link as soon we are ready. We are almost there but we want to run some tests with the feed first ourselves to make sure you get the quality you expect. regards, Wolfgang from the TeleTrader Support Team support@teletrader.com |
| [2014-05-15 05:18:35] |
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We have released version 1138 which solves the connection problem to TeleTrader. Update Sierra Chart with Help >> Download Prerelease and now you will be able to connect to TeleTrader. However, you will need to contact TeleTrader for your TeleTrader Username and Password. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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