Support Board
Date/Time: Mon, 17 Mar 2025 01:18:37 +0000
DTN Historical Chart Settings in Sierra
View Count: 453
| [2022-08-29 18:03:33] |
| User480109 - Posts: 49 |
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Hi, I have searched around the forums and tried a few past examples in attempt to resolve this with no success. I need to see historical data in an intraday chart type. I have attached both the chart type and chart settings in this post. For some reason when I try to change "Date Range in File From (YYYY-MM-DD) for a few month back, it always reverts to 2022-08-22. I have also tried delete data and download. I just don't know what to do from here. I need to see 1 year worth of historical data on this chart type with DTN data feed. Thx |
 chartSettingsSC.JPG / V - Attached On 2022-08-29 18:03:07 UTC - Size: 108.54 KB - 113 views chartSCExample.JPG / V - Attached On 2022-08-29 18:03:12 UTC - Size: 83.32 KB - 108 views |
| [2022-08-30 16:05:20] |
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Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data If after going through those instructions you still cannot get more data, then that must all be that is available for that spread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-31 17:51:22] |
| User480109 - Posts: 49 |
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I have service pack 12 and when I try to use the Numbers Bars studies, I have the data for a few days but that is it. However, the chart prints the values, it just somehow doesn't calculate and display for days like 8-22 and 8-19 but tit does starting 8-23. Please see attachment.
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| NumberBarsDataMissing.jpg / V - Attached On 2022-08-31 17:50:48 UTC - Size: 97.07 KB - 112 views |
| [2022-09-01 10:58:38] |
| Sierra_Chart Engineering - Posts: 18801 |
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This has to do with the tick by tick Data limitation from DTN: DTN IQ Feed Data Service: Rules for the Downloading of Historical Minute and Tick Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-09-03 08:17:07
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| [2022-09-01 18:09:53] |
| User480109 - Posts: 49 |
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I'm not sure if I follow. The documentation says there is 180 days of tick data. Please see my screenshot attached. I am getting all the historical Numbers Bars Calculated Values for some instruments but not others. Please see the circled instruments that has all the historical data. And for FYI, yes, the settings are all the same in all the charts.
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Private File |
| [2022-09-01 18:54:14] |
| John - SC Support - Posts: 38678 |
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You are not using our historical data service, rather you are using DTN. Therefore, for the information on what data is available for any particular symbol you would need to ask DTN.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-03 08:17:53] |
| Sierra_Chart Engineering - Posts: 18801 |
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This is the link we meant to give: DTN IQ Feed Data Service: Rules for the Downloading of Historical Minute and Tick Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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