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Date/Time: Thu, 19 Sep 2024 22:03:47 +0000



CTS - Sim Server; SCT_TIF_GTC (Good till Canceled) Order type not supported

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[2014-05-13 20:38:44]
@sstfrederik - Posts: 404
Hi,

Currently I am testing out Topsteptrader with SC. I received an account with CTS and the data connection works fine. I am connecting on a SIM server of CTS. Trades placed through my ACSIL script don't go through and the following error is visible in the trade service log:

Trade Order Error - CTS order update (Rejected). Info: Order type [GoodTillCancelled] not supported. Internal Order ID: 14784. Service Order ID: 184305E6-82CA-4D0C-AF76-8DAECF8230E6. Symbol: ES.20140600.CME_Eq | 2014-05-13 15:38:57

Another instance of SC is running with CQG live data and has no problems.

What can be done here?

Kind regards,

fhv
[2014-05-13 20:40:10]
Sierra Chart Engineering - Posts: 104368
Contact CTS about this. We assume they should be able to allow good till canceled orders on your account.

This specific text is from CTS:
Order type [GoodTillCancelled] not supported.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-05-13 22:24:05]
User14266 - Posts: 225
fvh,
Since it's through TsT, that would make sense. They don't allow holding positions overnight, so they probably don't want that option available. I just tested it on my TsT account, and it will not allow me to place a GoodTilCancelled order either.
[2014-05-13 23:11:30]
@sstfrederik - Posts: 404
got it. thanks for the feedback. Will work with day orders instead.

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