Support Board
Date/Time: Sun, 16 Mar 2025 21:35:42 +0000
REPLAY freezes for seconds on 2 of 3 windows PCS (Ryzon 9, Intel i7 ...)
View Count: 390
| [2022-08-27 20:17:10] |
| Jupitersbay - Posts: 54 |
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Hi there, Video attached. I spent the whole saturday searching for a solution for this problem. Now I am posting it here, hoping for help: THE PROBLEM: When I am trying to use REPLAY with a simple chart the displayed realtime-clock jumps (or freezes) every now and then for between 2 and 6 seconds) THE EQUIPMENT: I am using two windows 10 PCs. The newest has a Ryzen 9 Prozessor, the notebook has a Intel i7 processor, the older pc is an i5. The Ryzon 9 has two NVIDIA Quadcores built in. It has 64GB RAM. Notebook and i5-older PC have both 16 GB RAM. I am using SC 2425 I am using a simple candlestick chart ES with only the Clock-Realtime study on it I am using 3 days of M5-data as a default setup In normal chart-mode you can see the clock running regularily changing every second. REPLAY I am using Replay, Single Chart, Standard mode WHAT I TRIED SO FAR: I tried this with the SC2425 and the 2204 version I tried it in safe mode and normal mode I changed the windows-setup to "optimal performance" Connected and disconnected Disabled antivirus-software and everything else that could disturb. I checked all the points in help topic 30 The CPU Usage is at 5% RAM 13% at the Ryzon pc. There is no error-message in the message-log I have bad results with both the notebook and the Ryzon 9 pc. As I said the Replay is running irregularily and the timer or the clock seconds are freezing every now and then for in average 2 seconds - but up to 6 seconds. The best result is reached with the old i5 PC. This is the one I am not even using for my work any more. But here every second of the clock is displayed here (so, not missing out some seconds every now and then) and there are only slight irregularities. I need a solution for the more modern PCs because this older model will not be used in the future. So, I have tried everything I could. Did I overlook something? Or are there any known problems with this kind of CPU or graphic card? Appreciate every kind of help. |
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| [2022-08-28 10:28:12] |
| Sierra_Chart Engineering - Posts: 18799 |
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There is no problem here. Markets do not always trade and during a replay the clock has to be based upon trade data timestamps. It will not continuously run. We updated the documentation to explain this here: Clock - RealTime There definitely is no problem here. Also the CPU usage is irrelevant on a multicore CPU since only a single core can be used for this replay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-28 10:28:55
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