Support Board
Date/Time: Sun, 16 Mar 2025 20:16:17 +0000
billed twice for NASDAQ US stock data Exchange Fee.
View Count: 381
| [2022-08-27 09:17:18] |
| bluesky_trader - Posts: 4 |
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Hi Team, I have been billed twice for NASDAQ US stock data Exchange Fee. Please help to check Thanks |
| [2022-08-27 09:31:13] |
| Sierra_Chart Engineering - Posts: 18799 |
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This is because you have set the Number of Systems for the Denali Data Feed to 2: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQ This applies across all exchanges. These exchange fees are nonrefundable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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