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Date/Time: Sun, 16 Mar 2025 19:04:26 +0000



billed twice for NASDAQ US stock data Exchange Fee.

View Count: 380

[2022-08-27 09:17:18]
bluesky_trader - Posts: 4
Hi Team,

I have been billed twice for NASDAQ US stock data Exchange Fee.

Please help to check

Thanks
[2022-08-27 09:31:13]
Sierra_Chart Engineering - Posts: 18799
This is because you have set the Number of Systems for the Denali Data Feed to 2:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQ

This applies across all exchanges. These exchange fees are nonrefundable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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