Support Board
Date/Time: Sun, 16 Mar 2025 21:31:00 +0000
Replay Control Panel does not show up even after resetting windows
View Count: 489
| [2022-08-27 07:30:03] |
| User392433 - Posts: 44 |
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I am aware of this link: https://www.sierrachart.com/index.php?page=doc/ReplayChart.html#NotVisible, but it still does not show up. I have tried resettting Window >> Reset Windows as well as Chart >> reset child windows as well, but it still doesnt show. An interesting thing that happens is when I try to reset child windows the logs say ZBU22_FUT_CME[M] #3 | Caught an unhandled exception in c_Chart::WindowProc. Message: 32769, wParam: 33567, lParam: 0 | 2022-08-27 00:22:00.223 * I have also tried rolling back to a previous version (I believe it was 2066) and then the replay control panel showed up there, but my global settings were missing. I am currently on Prerelease version or 2428. |
| [2022-08-28 09:44:10] |
| Sierra_Chart Engineering - Posts: 18799 |
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Restart Sierra Chart and select Chart >> Reset Child Windows. An exception like this, is usually going to be relating to an operating system level issue. Why you would have this issue we do not know. It does not make sense. but my global settings were missing.
However you can restore the Global settings:Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-08-28 09:44:28
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