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Date/Time: Sun, 16 Mar 2025 21:31:00 +0000



Live streaming data not working

View Count: 506

[2022-08-25 19:28:36]
pa_trader - Posts: 29
This is on my home PC and its not working this morning. It was working fine at my work PC yesterday.


Reading Internal Order ID file. | 2022-08-25 08:03:50.980
Reading Trade Orders file. | 2022-08-25 08:03:51.066
Reading Trade Positions file. | 2022-08-25 08:03:51.066
Reading Trade Account Data files. | 2022-08-25 08:03:51.067
UDPListener (1624). Port 22904 | Listening on UDP port 22904. | 2022-08-25 08:03:51.085
Software version: 2276 64-bit | 2022-08-25 08:03:51.086
Primary Thread ID: 43348 | 2022-08-25 08:03:51.086
Usage end date: 2022-11-06 | 2022-08-25 08:03:51.086
Enabled for: Advanced Features 2. | 2022-08-25 08:03:51.086
Enabled for: Sierra Chart Historical Data Service. | 2022-08-25 08:03:51.086
Enabled for: Denali Real-Time Exchange Data Feed. | 2022-08-25 08:03:51.086
Enabled for: Delayed Denali Exchange Data Feed. | 2022-08-25 08:03:51.086
Enabled for exchange2: CME | 2022-08-25 08:03:51.086
Enabled for exchange2: CBOT | 2022-08-25 08:03:51.086
Enabled for exchange2: COMEX | 2022-08-25 08:03:51.086
Enabled for exchange2: NYMEX | 2022-08-25 08:03:51.086
Enabled for exchange2: fairx_exchange.data | 2022-08-25 08:03:51.086
Allow Support for Sierra Chart Data Feeds is disabled. | 2022-08-25 08:03:51.086
Current selected Data/Trading service: SC Data - All Services | 2022-08-25 08:03:51.086
Custom symbol settings values: disabled | 2022-08-25 08:03:51.086
Chart Update Interval: 500 | 2022-08-25 08:03:51.086
Intraday Data Storage Time Unit: 0 | 2022-08-25 08:03:51.086
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-08-25 08:03:51.086
2022-08-25 12:03:51 Local computer time in UTC | 2022-08-25 08:03:51.086
2022-08-25 08:03:51 Local computer time in SC Time Zone | 2022-08-25 08:03:51.086
2022-08-25 12:03:55 Server time in UTC | 2022-08-25 08:03:51.086
Local computer UTC time and Server UTC time difference: 5 seconds. | 2022-08-25 08:03:51.086
Notice: Your computer's clock is off by 5 seconds. For help with this, press the 'Send for Analysis' button. | 2022-08-25 08:03:51.086
Program path: F:\SierraChart - Tick\ | 2022-08-25 08:03:51.086
Data Files path: F:\SierraChart - Tick\Data\ | 2022-08-25 08:03:51.086
OS Version Number: 10.0 | 2022-08-25 08:03:51.086
Locale Setting: C | 2022-08-25 08:03:51.086
DLLs: BidAskHistogramCustomTools.dll, BidAskHistogramCustomTools_64.dll, CounterTrendAnalysis2_64.dll, CounterTrendAnalysis_64.dll, CustomTradeDrawingTool.dll, CustomTradeDrawingTool_64.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, GIG03_64.dll, GIG_64.dll, rrCustomStudies.dll, SettlementPriceExporter_64.dll, SwingPointAnalyze.dll, SwingPointAnalyze_64.dll, SWLegs_64.dll, Tesseract_64.dll, TradesVerticalLinesFromCSV_64.dll, TrueRangeBars_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, ZigZagVbP_64.dll | 2022-08-25 08:03:51.088
Allowed protected custom studies: | 2022-08-25 08:03:51.088

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-08-25 08:03:51.118
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-08-25 08:03:51.155
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-08-25 08:03:51.265
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-08-25 08:03:51.265
Received 5 login tokens. | 2022-08-25 08:03:57.039
Symbol settings MD5 received. Request ID: 1. | 2022-08-25 08:04:05.982
Symbol settings are up-to-date for scdataallservices. | 2022-08-25 08:04:05.982

SC Data - All Services | Connected to server complete. | 2022-08-25 08:04:08.709
Triggering next historical data download in queue. | 2022-08-25 08:04:08.709
Triggering next historical data download in queue. | 2022-08-25 08:04:08.709
Triggering next historical data download in queue. | 2022-08-25 08:04:08.709
Triggering next historical data download in queue. | 2022-08-25 08:04:08.709
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2022-08-25 08:04:08.711
No download requests in the queue to start downloads for. | 2022-08-25 08:04:08.711
No download requests in the queue to start downloads for. | 2022-08-25 08:04:08.711
No download requests in the queue to start downloads for. | 2022-08-25 08:04:08.711
No download requests in the queue to start downloads for. | 2022-08-25 08:04:08.711
CLV22-NYMEX [CB] Daily #4 | Reloading chart. | 2022-08-25 08:04:19.898
CLV22-NYMEX [CB] Daily #4 | Performing historical Daily data download for symbol CLV22-NYMEX starting at last date in file. | 2022-08-25 08:04:20.096
Starting DelayedDownloadMonitoringTimer | 2022-08-25 08:04:20.097
Starting HDTimeoutTimer | 2022-08-25 08:04:20.097
Added historical Daily data request for CLV22-NYMEX to the queue. | 2022-08-25 08:04:20.097
Triggering next historical data download in queue. | 2022-08-25 08:04:20.097
CLV22-NYMEX [CB] Daily #4 | Waiting for historical downloads to complete with the IDs: 1, | 2022-08-25 08:04:20.681
CLV22-NYMEX [CB] 240 Min #3 | Reloading chart. | 2022-08-25 08:04:20.689
CLV22-NYMEX [CB] 240 Min #3 | Performing historical Daily data download for symbol CLV22 starting at last date in file. | 2022-08-25 08:04:20.955
Added historical Daily data request for CLV22 to the queue. | 2022-08-25 08:04:20.955
CLV22-NYMEX [CB] 240 Min #3 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.032
CLV22-NYMEX [CB] 60 Min #2 | Reloading chart. | 2022-08-25 08:04:21.039
CLV22-NYMEX [CB] 60 Min #2 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.137
CLV22-NYMEX [CB] 15 Min #1 | Reloading chart. | 2022-08-25 08:04:21.144
CLV22-NYMEX [CB] 15 Min #1 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.243
CLV22-NYMEX [CB] 5 Min #10 | Reloading chart. | 2022-08-25 08:04:21.258
CLV22-NYMEX [CB] 5 Min #10 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.355
CLV22-NYMEX [CB] 1 Min #9 | Reloading chart. | 2022-08-25 08:04:21.363
CLV22-NYMEX [CB] 1 Min #9 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.471
CLV22-NYMEX [CB] 30 Min #5 | Reloading chart. | 2022-08-25 08:04:21.478
CLV22-NYMEX [CB] 30 Min #5 | Waiting for historical downloads to complete with the IDs: 2, | 2022-08-25 08:04:21.575
SC Data - All Services | Starting real-time market data updates for: ESU22-CME. ID: 1 | 2022-08-25 08:04:21.594
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU22-CME | 2022-08-25 08:04:21.594
SC Data - All Services | Requesting security definition data for: ESU22-CME. ID: 1 | 2022-08-25 08:04:21.594
SC Data - All Services | Starting real-time market data updates for: NQU22-CME. ID: 2 | 2022-08-25 08:04:21.595
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQU22-CME | 2022-08-25 08:04:21.595
SC Data - All Services | Requesting security definition data for: NQU22-CME. ID: 2 | 2022-08-25 08:04:21.595
Mapping FESXU22-EUREX to FESX202209_FUT_EUREX. Service code: eurex | 2022-08-25 08:04:21.595
SC DTC Delayed Exchange Data | Starting real-time market data updates for: FESXU22-EUREX (FESX202209_FUT_EUREX). ID: 3 Service code: eurex | 2022-08-25 08:04:21.596
SC DTC Delayed Exchange Data | Connecting to the server ds14.sierracharts.com. Port 10043 | 2022-08-25 08:04:21.596
SC DTC Delayed Exchange Data | Requesting security definition data for: FESXU22-EUREX (FESX202209_FUT_EUREX). ID: 3 | 2022-08-25 08:04:21.596
Mapping FESBU22-EUREX to FESB202209_FUT_EUREX. Service code: eurex | 2022-08-25 08:04:21.596
SC DTC Delayed Exchange Data | Starting real-time market data updates for: FESBU22-EUREX (FESB202209_FUT_EUREX). ID: 4 Service code: eurex | 2022-08-25 08:04:21.596
SC DTC Delayed Exchange Data | Requesting security definition data for: FESBU22-EUREX (FESB202209_FUT_EUREX). ID: 4 | 2022-08-25 08:04:21.596
SC Data - All Services | Starting real-time market data updates for: RTYU22-CME. ID: 5 | 2022-08-25 08:04:21.596
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: RTYU22-CME | 2022-08-25 08:04:21.596
SC Data - All Services | Requesting security definition data for: RTYU22-CME. ID: 5 | 2022-08-25 08:04:21.596
SC Data - All Services | Starting real-time market data updates for: MMEU22-ICEUS. ID: 6 | 2022-08-25 08:04:21.596
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MMEU22-ICEUS | 2022-08-25 08:04:21.596
SC Data - All Services | Requesting security definition data for: MMEU22-ICEUS. ID: 6 | 2022-08-25 08:04:21.596
SC Data - All Services | Starting real-time market data updates for: 6EU22-CME. ID: 7 | 2022-08-25 08:04:21.596
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6EU22-CME | 2022-08-25 08:04:21.596
SC Data - All Services | Requesting security definition data for: 6EU22-CME. ID: 7 | 2022-08-25 08:04:21.596
SC Data - All Services | Starting real-time market data updates for: 6JU22-CME. ID: 8 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6JU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6JU22-CME. ID: 8 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: 6BU22-CME. ID: 9 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6BU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6BU22-CME. ID: 9 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: 6CU22-CME. ID: 10 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6CU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6CU22-CME. ID: 10 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: 6AU22-CME. ID: 11 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6AU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6AU22-CME. ID: 11 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: 6NU22-CME. ID: 12 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6NU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6NU22-CME. ID: 12 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: 6MU22-CME. ID: 13 | 2022-08-25 08:04:21.597
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: 6MU22-CME | 2022-08-25 08:04:21.597
SC Data - All Services | Requesting security definition data for: 6MU22-CME. ID: 13 | 2022-08-25 08:04:21.597
SC Data - All Services | Starting real-time market data updates for: DOLU22-BMF. ID: 14 | 2022-08-25 08:04:21.598
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: DOLU22-BMF | 2022-08-25 08:04:21.598
SC Data - All Services | Requesting security definition data for: DOLU22-BMF. ID: 14 | 2022-08-25 08:04:21.598
SC Data - All Services | Starting real-time market data updates for: ZBU22-CBOT. ID: 15 | 2022-08-25 08:04:21.598
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZBU22-CBOT | 2022-08-25 08:04:21.598
SC Data - All Services | Requesting security definition data for: ZBU22-CBOT. ID: 15 | 2022-08-25 08:04:21.598
SC Data - All Services | Starting real-time market data updates for: ZNU22-CBOT. ID: 16 | 2022-08-25 08:04:21.598
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZNU22-CBOT | 2022-08-25 08:04:21.598
SC Data - All Services | Requesting security definition data for: ZNU22-CBOT. ID: 16 | 2022-08-25 08:04:21.598
Mapping FGBLU22-EUREX to FGBL202209_FUT_EUREX. Service code: eurex | 2022-08-25 08:04:21.598
SC DTC Delayed Exchange Data | Starting real-time market data updates for: FGBLU22-EUREX (FGBL202209_FUT_EUREX). ID: 17 Service code: eurex | 2022-08-25 08:04:21.598
SC DTC Delayed Exchange Data | Requesting security definition data for: FGBLU22-EUREX (FGBL202209_FUT_EUREX). ID: 17 | 2022-08-25 08:04:21.598
Mapping FBTPU22-EUREX to FBTP202209_FUT_EUREX. Service code: eurex | 2022-08-25 08:04:21.598
SC DTC Delayed Exchange Data | Starting real-time market data updates for: FBTPU22-EUREX (FBTP202209_FUT_EUREX). ID: 18 Service code: eurex | 2022-08-25 08:04:21.598
SC DTC Delayed Exchange Data | Requesting security definition data for: FBTPU22-EUREX (FBTP202209_FUT_EUREX). ID: 18 | 2022-08-25 08:04:21.598
SC Data - All Services | Starting real-time market data updates for: RU22-LIFFE. ID: 19 | 2022-08-25 08:04:21.598
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: RU22-LIFFE | 2022-08-25 08:04:21.598
SC Data - All Services | Requesting security definition data for: RU22-LIFFE. ID: 19 | 2022-08-25 08:04:21.598
SC Data - All Services | Starting real-time market data updates for: XTU22-SFE. ID: 20 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XTU22-SFE | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: XTU22-SFE. ID: 20 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: GCZ22-COMEX. ID: 21 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: GCZ22-COMEX | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: GCZ22-COMEX. ID: 21 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: SIU22-COMEX. ID: 22 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SIU22-COMEX | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: SIU22-COMEX. ID: 22 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: HGU22-COMEX. ID: 23 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: HGU22-COMEX | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: HGU22-COMEX. ID: 23 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: CLV22-NYMEX. ID: 24 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLV22-NYMEX | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: CLV22-NYMEX. ID: 24 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: BRNV22-ICEEU. ID: 25 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BRNV22-ICEEU | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: BRNV22-ICEEU. ID: 25 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: NGV22-NYMEX. ID: 26 | 2022-08-25 08:04:21.599
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NGV22-NYMEX | 2022-08-25 08:04:21.599
SC Data - All Services | Requesting security definition data for: NGV22-NYMEX. ID: 26 | 2022-08-25 08:04:21.599
SC Data - All Services | Starting real-time market data updates for: ZSX22-CBOT. ID: 27 | 2022-08-25 08:04:21.600
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZSX22-CBOT | 2022-08-25 08:04:21.600
SC Data - All Services | Requesting security definition data for: ZSX22-CBOT. ID: 27 | 2022-08-25 08:04:21.600
SC Data - All Services | Starting real-time market data updates for: ZCZ22-CBOT. ID: 28 | 2022-08-25 08:04:21.600
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZCZ22-CBOT | 2022-08-25 08:04:21.600
SC Data - All Services | Requesting security definition data for: ZCZ22-CBOT. ID: 28 | 2022-08-25 08:04:21.600
SC Data - All Services | Starting real-time market data updates for: ZWZ22-CBOT. ID: 29 | 2022-08-25 08:04:21.600
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ZWZ22-CBOT | 2022-08-25 08:04:21.600
SC Data - All Services | Requesting security definition data for: ZWZ22-CBOT. ID: 29 | 2022-08-25 08:04:21.600
SC Data - All Services | Starting real-time market data updates for: SBV22-ICEUS. ID: 30 | 2022-08-25 08:04:21.600
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: SBV22-ICEUS | 2022-08-25 08:04:21.600
SC Data - All Services | Requesting security definition data for: SBV22-ICEUS. ID: 30 | 2022-08-25 08:04:21.600
DTC Client socket (1) | Creating socket. | 2022-08-25 08:04:21.610
DTC Client socket (1) | New receive buffer size: 5242880 | 2022-08-25 08:04:21.611
DTC Client socket (1) | Connecting to IP: 157.90.1.40. | 2022-08-25 08:04:21.611
HD Request # 1 | Downloading Historical Daily chart data for CLV22-NYMEX. Starting date: 2022-08-22. Service: scdataallservices | 2022-08-25 08:04:21.612
SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-08-25 08:04:21.719
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-08-25 08:04:21.719
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-08-25 08:04:21.720
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-08-25 08:04:21.839
SC DTC Delayed Exchange Data | Sending logon request message. | 2022-08-25 08:04:21.839
HD Request # 1 | Requesting historical Daily data for CLV22 starting at 2022-08-21. SC External HD service. | 2022-08-25 08:04:22.136
SC DTC Delayed Exchange Data | Received logon response. | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Successfully connected. | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Trading is not supported. | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: FBTPU22-EUREX -> FBTP202209_FUT_EUREX | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: FESBU22-EUREX -> FESB202209_FUT_EUREX | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: FESXU22-EUREX -> FESX202209_FUT_EUREX | 2022-08-25 08:04:22.152
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: FGBLU22-EUREX -> FGBL202209_FUT_EUREX | 2022-08-25 08:04:22.152
HD Request # 1 | Receiving historical Daily data for CLV22-NYMEX starting at 2022-08-22 | 2022-08-25 08:04:22.252
HD Request # 1 | Writing historical Daily data to the file CLV22-NYMEX.dly | 2022-08-25 08:04:22.252
HD Request # 1 | Bytes received: 164 | 2022-08-25 08:04:22.263
HD Request # 1 | Received 3 records from 2022-08-22 00:00:00 to 2022-08-24 00:00:00 (3.0 days) and wrote 3 records for CLV22-NYMEX | 2022-08-25 08:04:22.263
HD Request # 1 | Completion time: 1s | 2022-08-25 08:04:22.263
HD Request # 1 | Daily data download complete for CLV22-NYMEX. Unique request ID: 1 | 2022-08-25 08:04:22.263
Removing historical data download ID 1. | 2022-08-25 08:04:22.263

Triggering next historical data download in queue. | 2022-08-25 08:04:22.263
HD Request # 2 | Downloading Historical Daily chart data for CLV22. Starting date: 2022-08-22. Service: scdataallservices | 2022-08-25 08:04:22.264
SC DTC Delayed Exchange Data | Received security definition for symbol FBTPU22-EUREX | 2022-08-25 08:04:22.339
SC DTC Delayed Exchange Data | Received security definition for symbol FESBU22-EUREX | 2022-08-25 08:04:22.339
SC DTC Delayed Exchange Data | Received security definition for symbol FESXU22-EUREX | 2022-08-25 08:04:22.339
SC DTC Delayed Exchange Data | Received security definition for symbol FGBLU22-EUREX | 2022-08-25 08:04:22.339
CLV22-NYMEX [CB] Daily #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:22.399
CLV22-NYMEX [CB] Daily #4 | Reloading chart. | 2022-08-25 08:04:22.400
HD Request # 2 | Requesting historical Daily data for CLV22 starting at 2022-08-21. SC External HD service. | 2022-08-25 08:04:27.205
CLV22-NYMEX [CB] Daily #4 | Reloading chart. | 2022-08-25 08:04:27.210
Restarting the loading process. | 2022-08-25 08:04:32.721
HD Request # 2 | Receiving historical Daily data for CLV22 starting at 2022-08-22 | 2022-08-25 08:04:32.779
HD Request # 2 | Writing historical Daily data to the file CLV22.dly | 2022-08-25 08:04:32.779
HD Request # 2 | Bytes received: 164 | 2022-08-25 08:04:32.789
HD Request # 2 | Received 3 records from 2022-08-22 00:00:00 to 2022-08-24 00:00:00 (3.0 days) and wrote 3 records for CLV22 | 2022-08-25 08:04:32.789
HD Request # 2 | Completion time: 10s | 2022-08-25 08:04:32.789
HD Request # 2 | Daily data download complete for CLV22. Unique request ID: 2 | 2022-08-25 08:04:32.789
Removing historical data download ID 2. | 2022-08-25 08:04:32.789

Triggering next historical data download in queue. | 2022-08-25 08:04:32.789
No download requests in the queue to start downloads for. | 2022-08-25 08:04:32.790
CLV22-NYMEX [CB] 1 Min #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:32.865
CLV22-NYMEX [CB] 1 Min #9 | Reloading chart. | 2022-08-25 08:04:32.866
CLV22-NYMEX [CB] 30 Min #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:33.470
CLV22-NYMEX [CB] 30 Min #5 | Reloading chart. | 2022-08-25 08:04:33.550
CLV22-NYMEX [CB] 60 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:34.172
CLV22-NYMEX [CB] 60 Min #2 | Reloading chart. | 2022-08-25 08:04:34.172
CLV22-NYMEX [CB] 15 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:34.899
CLV22-NYMEX [CB] 15 Min #1 | Reloading chart. | 2022-08-25 08:04:34.940
CLV22-NYMEX [CB] 240 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:36.229
CLV22-NYMEX [CB] 240 Min #3 | Reloading chart. | 2022-08-25 08:04:36.430
CLV22-NYMEX [CB] 5 Min #10 | Download is complete for all contract months in chart. Proceeding with data load. | 2022-08-25 08:04:38.212
CLV22-NYMEX [CB] 5 Min #10 | Reloading chart. | 2022-08-25 08:04:38.463
CLV22-NYMEX [CB] 1 Min #9 | Reloading chart. | 2022-08-25 08:04:40.832
CLV22-NYMEX [CB] 30 Min #5 | Reloading chart. | 2022-08-25 08:04:43.830
CLV22-NYMEX [CB] 60 Min #2 | Reloading chart. | 2022-08-25 08:04:44.941
CLV22-NYMEX [CB] 15 Min #1 | Reloading chart. | 2022-08-25 08:04:46.208
CLV22-NYMEX [CB] 240 Min #3 | Reloading chart. | 2022-08-25 08:04:47.432
CLV22-NYMEX [CB] 5 Min #10 | Reloading chart. | 2022-08-25 08:04:48.581
Starting DelayedDownloadMonitoringTimer | 2022-08-25 08:04:49.718
Starting HDTimeoutTimer | 2022-08-25 08:04:49.718
Added historical Intraday data request for CLV22-NYMEX to the queue. | 2022-08-25 08:04:49.718
Intraday data recording state for symbol CLV22-NYMEX is set to download 'Pending'. | 2022-08-25 08:04:49.718
Triggering next historical data download in queue. | 2022-08-25 08:04:49.719
HD Request # 3 | Downloading Intraday chart data for CLV22-NYMEX to the file CLV22-NYMEX.scid. Service: nymex | 2022-08-25 08:04:49.719
HD Request # 3 | Download start date-time: 2022-08-24 23:55:07.000000. File last date-time: 2022-08-24 23:55:07.010000 | 2022-08-25 08:04:49.719
HD Request # 3 | Using server: ds21.sierracharts.com port 10149 | 2022-08-25 08:04:49.719
Socket (2) | Creating socket. | 2022-08-25 08:04:49.832
Socket (2) | New receive buffer size: 5242880 | 2022-08-25 08:04:49.832
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-08-25 08:04:49.832
HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-08-25 08:04:49.881
HD Request # 3 | Sending historical data logon request message. | 2022-08-25 08:04:49.881
HD Request # 3 | Requesting Intraday data. Start date-time: 2022-08-24 23:55:07. Record interval: 0. Symbol: CLV22 | 2022-08-25 08:04:50.507
HD Request # 3 | Decompressing data. | 2022-08-25 08:04:50.529
HD Request # 3 | Receiving Intraday data for CLV22-NYMEX starting at 2022-08-24 23:55:07.010000 | 2022-08-25 08:04:50.604
HD Request # 3 | Timestamp of first Intraday data file record written: 2022-08-24 23:55:22.880000 | 2022-08-25 08:04:50.736
Socket (2) | CloseSocket call. | 2022-08-25 08:04:50.742
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-08-25 08:04:50.742
Historical data download thread signaled to stop. | 2022-08-25 08:04:50.742
HD Request # 3 | Received 39575 records from 2022-08-24 23:55:07.010000 to 2022-08-25 08:04:39.977000 (8.2 hours) and wrote 39574 records for CLV22-NYMEX | 2022-08-25 08:04:50.743
HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-08-25 12:04:39.977000 | 2022-08-25 08:04:50.743
HD Request # 3 | Completion time: 1s | 2022-08-25 08:04:50.743
HD Request # 3 | Intraday data download complete for CLV22-NYMEX. Unique request ID: 3 | 2022-08-25 08:04:50.743
Removing historical data download ID 3. | 2022-08-25 08:04:50.743
Real-time Intraday chart data file updates started for CLV22-NYMEX | 2022-08-25 08:04:50.743
Intraday chart data file opened for CLV22-NYMEX | 2022-08-25 08:04:50.743
HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-08-25 08:04:50.743

Triggering next historical data download in queue. | 2022-08-25 08:04:50.743
No download requests in the queue to start downloads for. | 2022-08-25 08:04:50.744
Socket (2) | Socket gracefully closed by remote side. | 2022-08-25 08:04:50.779
Socket (2) | Closed. | 2022-08-25 08:04:50.779
SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2022-08-25 09:06:08.709
Added historical Intraday data request for CLV22-NYMEX to the queue. | 2022-08-25 09:06:08.709
Intraday data recording state for symbol CLV22-NYMEX is set to download 'Pending'. | 2022-08-25 09:06:08.709
Triggering next historical data download in queue. | 2022-08-25 09:06:08.709
HD Request # 4 | Downloading Intraday chart data for CLV22-NYMEX to the file CLV22-NYMEX.scid. Service: nymex | 2022-08-25 09:06:08.709
HD Request # 4 | Download start date-time: 2022-08-25 08:04:39.000000. File last date-time: 2022-08-25 08:04:39.977000 | 2022-08-25 09:06:08.709
HD Request # 4 | Using server: ds23.sierracharts.com port 10150 | 2022-08-25 09:06:08.709
Socket (2) | Creating socket. | 2022-08-25 09:06:08.724
Socket (2) | New receive buffer size: 5242880 | 2022-08-25 09:06:08.724
Socket (2) | Connecting to IP: 216.1.90.130. | 2022-08-25 09:06:08.724
HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-08-25 09:06:08.784
HD Request # 4 | Sending historical data logon request message. | 2022-08-25 09:06:08.784
HD Request # 4 | Requesting Intraday data. Start date-time: 2022-08-25 08:04:39. Record interval: 0. Symbol: CLV22 | 2022-08-25 09:06:09.292
HD Request # 4 | Decompressing data. | 2022-08-25 09:06:09.313
HD Request # 4 | Receiving Intraday data for CLV22-NYMEX starting at 2022-08-25 08:04:39.824000 | 2022-08-25 09:06:09.373
Socket (2) | CloseSocket call. | 2022-08-25 09:06:09.417
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-08-25 09:06:09.418
Historical data download thread signaled to stop. | 2022-08-25 09:06:09.418
HD Request # 4 | Timestamp of first Intraday data file record written: 2022-08-25 08:04:59.851000 | 2022-08-25 09:06:09.418
HD Request # 4 | Received 12244 records from 2022-08-25 08:04:39.824000 to 2022-08-25 09:06:10.853000 (61.5 minutes) and wrote 12237 records for CLV22-NYMEX | 2022-08-25 09:06:09.418
HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-08-25 13:06:10.853000 | 2022-08-25 09:06:09.418
HD Request # 4 | Completion time: 1s | 2022-08-25 09:06:09.418
HD Request # 4 | Intraday data download complete for CLV22-NYMEX. Unique request ID: 4 | 2022-08-25 09:06:09.418
Removing historical data download ID 4. | 2022-08-25 09:06:09.418
Real-time Intraday chart data file updates started for CLV22-NYMEX | 2022-08-25 09:06:09.418
Intraday chart data file opened for CLV22-NYMEX | 2022-08-25 09:06:09.418
HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-08-25 09:06:09.418

Triggering next historical data download in queue. | 2022-08-25 09:06:09.418
No download requests in the queue to start downloads for. | 2022-08-25 09:06:09.418
Socket (2) | Socket gracefully closed by remote side. | 2022-08-25 09:06:09.439
Socket (2) | Closed. | 2022-08-25 09:06:09.439
The message log has been sent to support. | 2022-08-25 09:20:04.222 *
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Creating socket. Using TLS 1.2. | 2022-08-25 09:20:04.222
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | New receive buffer size: 32768 | 2022-08-25 09:20:04.222
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Connecting to IP: 95.216.233.104. | 2022-08-25 09:20:04.222
Sending of the Message Log is completed. The response was saved to F:\SierraChart - Tick\Data\MessageLogAnalysis.htm | 2022-08-25 09:20:05.594
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | CloseSocket call. | 2022-08-25 09:20:05.844
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Shutdown started. Waiting for graceful close. | 2022-08-25 09:20:05.844
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Socket gracefully closed by remote side. | 2022-08-25 09:20:05.953
HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (2) | Closed. | 2022-08-25 09:20:05.953
SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2022-08-25 10:06:08.726
Added historical Intraday data request for CLV22-NYMEX to the queue. | 2022-08-25 10:06:08.727
Intraday data recording state for symbol CLV22-NYMEX is set to download 'Pending'. | 2022-08-25 10:06:08.727
Triggering next historical data download in queue. | 2022-08-25 10:06:08.727
HD Request # 5 | Downloading Intraday chart data for CLV22-NYMEX to the file CLV22-NYMEX.scid. Service: nymex | 2022-08-25 10:06:08.727
HD Request # 5 | Download start date-time: 2022-08-25 09:06:10.000000. File last date-time: 2022-08-25 09:06:10.853000 | 2022-08-25 10:06:08.727
HD Request # 5 | Using server: ds21.sierracharts.com port 10149 | 2022-08-25 10:06:08.727
Socket (2) | Creating socket. | 2022-08-25 10:06:08.728
Socket (2) | New receive buffer size: 5242880 | 2022-08-25 10:06:08.728
Socket (2) | Connecting to IP: 216.1.90.129. | 2022-08-25 10:06:08.728
HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-08-25 10:06:08.781
HD Request # 5 | Sending historical data logon request message. | 2022-08-25 10:06:08.781
HD Request # 5 | Requesting Intraday data. Start date-time: 2022-08-25 09:06:10. Record interval: 0. Symbol: CLV22 | 2022-08-25 10:06:09.269
HD Request # 5 | Decompressing data. | 2022-08-25 10:06:09.294
HD Request # 5 | Receiving Intraday data for CLV22-NYMEX starting at 2022-08-25 09:06:10.853000 | 2022-08-25 10:06:09.351
Socket (2) | CloseSocket call. | 2022-08-25 10:06:09.402
Historical data download thread signaled to stop. | 2022-08-25 10:06:09.402
Socket (2) | Shutdown started. Waiting for graceful close. | 2022-08-25 10:06:09.402
HD Request # 5 | Timestamp of first Intraday data file record written: 2022-08-25 09:06:13.173000 | 2022-08-25 10:06:09.403
HD Request # 5 | Received 20209 records from 2022-08-25 09:06:10.853000 to 2022-08-25 10:06:12.752000 (60.0 minutes) and wrote 20208 records for CLV22-NYMEX | 2022-08-25 10:06:09.403
HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2022-08-25 14:06:12.752000 | 2022-08-25 10:06:09.403
HD Request # 5 | Completion time: 1s | 2022-08-25 10:06:09.403
HD Request # 5 | Intraday data download complete for CLV22-NYMEX. Unique request ID: 5 | 2022-08-25 10:06:09.403
Removing historical data download ID 5. | 2022-08-25 10:06:09.403
Real-time Intraday chart data file updates started for CLV22-NYMEX | 2022-08-25 10:06:09.403
Intraday chart data file opened for CLV22-NYMEX | 2022-08-25 10:06:09.403
HD Request # 5 | Enabling Intraday chart updating for symbol. | 2022-08-25 10:06:09.403

Triggering next historical data download in queue. | 2022-08-25 10:06:09.403
No download requests in the queue to start downloads for. | 2022-08-25 10:06:09.403
Socket (2) | Socket gracefully closed by remote side. | 2022-08-25 10:06:09.429
Socket (2) | Closed. | 2022-08-25 10:06:09.429
[2022-08-25 21:16:00]
Sierra_Chart Engineering - Posts: 18799
We apologize for the delay.

There are two things you need to do:

You need to update to the current version:
Software Download: Fast Update

And then you need to enable this setting:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-08-26 02:52:43]
pa_trader - Posts: 29
that worked. thanks for your help

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